Question

explain how public speaking can improve the quality of your service in health delivery

Answer 1

Whether it is accent modification and communication training, public speaking, or other communication skills, doctors, nurses, medical interpreters, allied health professionals, and other medical personnel must be able to communicate effectively with colleagues, staff, patients, and family members. Failure to communicate successfully and efficiently can result in life threatening and legal consequences which can affect the professional’s career.

Professional Speaking Skills

In the medical environment, physicians who represent a department, office, or hospital must communicate at various levels. Voice quality and speaking style should enhance one’s image. Effective communication directly impacts the hospital or offices’ image, patient satisfaction, and professional relationships.

Physicians, medical practice administrators, hospital public relations executives, and corporate representatives can all find and use community or professional talks to directly engage one listener. Speaking in public can cause an institutional image (health system, hospital or medical group) to be transformed—in the mind of each listener—into a fellow human being.

Speaking up is one of the critical behaviors of patient safety. Awareness of factors that ‘influencing’ and ‘enabling’ speaking up behaviors may help leaders and decision makers to improve quality and safety of healthcare in their organization. This study is providing complex process of speaking up behavior and their impacts on patient safety outcomes.