In: Nursing
Attentive, Active Listening
Being attentive and empathetic towards a patient going through someone mentally draining can help a lot to resolve conflicts and feel loved. Being heard is one of the most heartwarming feelings any patient would like to experience
Silence :
Silence is very crucial since it's very important to give the patient time to process what he or she is going through .. Trauma patients often have very harm accepting what happened and need ample time to process things. So being silent as respect for their space is very advantageous. But the duration of silence should be understandable cause the patient shouldn't feel that you aren't available to have a conversation.
Clarification
Messages are often clarified and validated with clients in order for the nurse to ensure that the nurse has received and interpreted the complete and correct message without any errors, without any bias, and without any false assumptions. Specific clarification techniques include exploring, paraphrasing, reflecting, and restating, which will be discussed below. A possible question that the nurse may ask the client to clarify a message could be "Am I correct that you told me that you plan on having home health care after your discharge?" or "You appear upset. Would you like to talk about it?' when the client appears upset with their nonverbal facial cues.
Exploring
Exploring, in contrast to invasive and non-therapeutic probing, is using techniques that encourage the client to provide more details and information about a particular topic or health care problem.
Paraphrasing
Paraphrasing, another technique that is used to clarify a client's message, is used by the nurse to rephrase a client's comment or question in a manner that is similar to what the nurse thinks that they have heard and understood. For example, a nurse may paraphrase a client's statement such as "I am too tired to even think" with, "Did you mean that you are too tired now to continue with this education?"
Restating
Restating is done to clarify the client's message by repeating the same statement back to the client. For example, when a client says, "I am ready to do some walking" and the nurse says, "Did I hear you say that you are now ready to do some walking?"