Chapter 8 explains the
importance of the value chain in managing products and services.
Taking your understanding of the value chain, describe some of the
business entities, processes, and/or activities involved in your
organization's value chain. While we talk more about
value chain in the context of manufacturing organizations, it
applies to service and merchandising organizations
too. Remember the goal of every organization is to
maximize the value and minimize the cost of the final product or
service to the customer.