Before thinking of harvesting the data and looking for the
source we should think of what kind of data we are looking at and
how it is going to benefit us
assumption: i am assuming the company to be a general
insurance company , but while defining the data i will give
examples of the specific types of the companies relying on those
type of data , the stats i will be providing are all from
researches
first of all lets look at how data can help us . Data can help
us in taking various decision .
- assessing the risk : for eg we can analyse whether a person
buying a car insurance is prone to accident risk base on his
driving decision , or whether a person buying health insurance is
prone to Arrhythmia or not
- detecting fraud : so we can analyse previous harvested records
of people who have taken insurance to detect a fraud pattern
- customers behaviour and their Insight : these help in shaping
customer policy and decision making , we know their behaviour and
the basis of their decision .
- Marketing : once we know the customer behaviour and their
segmentation we can use that to target our product and services ,
based on their behaviour , products can also be
personalised for example targeted ads on
facebook(Trattner and Kappe)
now we know what kind of data we need now we will see their
sources
lets say we are a health insurance based company
- assessing the risk : first of all for accessing the risk we
will need clients medical record , this can be taken either from
the client or from Medical association . we can also use fitbit
devices to take physical activity reading from customers . Use of
data in risk analysis is going to grow to 77% by 2021
- detecting fraud: for detecting fraud we will need fraudulent
data from various other insurance companies and use those data to
determine whether a customer is fraudulent or not , we can also use
the social network data of those fraud people to determine risk
using statistical measure . these researches are based on fraud
detection .Identify the signs of fraudulent accounts and the
patterns of fraudulent transactions(Quah and Sriganesh),
Identification of fraudulent financial statement (Kirkos)
- customers behaviour and their Insight : for this we can have an
app on customer device through which we can take permission and
accumulate user data to provide him with personalised experience ,
this data can include user gps log or his social network activity
and etc but this should not affect users privacy . Assess disease
outbreaks from tweetsAssess disease outbreaks from tweets(Bodnar
and Salathé) , Detect public health events(Fisichella)
- this is also done through taking customerpersonal data over
their choices and preferences , this data can be taken through
application or web interface to provide them
personalised experiences (Viral marketing in social
networks mar at el)
- other than this we can also take data from private sectors and
academic researchers . we can also take data that are harvested by
government.
all his data can be imported in data hive or a database through
various channel some of which can be IOT based like fitbit some of
can be web and app interface by using firebase db and some can be
direct interactive device based .we can even use the old data
stored by the company by importing it into our data base and
digitalizing it