In: Operations Management
You are a project team manager, and your team members report each day to you to receive their primary assignments. Not every team member is as efficient as another with particular kinds of tasks.
Time required (hours) to complete tasks |
|||||
Task |
Task complexity |
Team member 1 - Jones |
Team member 2 - Nguyen |
Team member 3 - Walpita |
Team member 4 - Manderas |
Task A |
Very high |
3 |
5 |
4 |
3 |
Task A |
High |
2 |
1 |
3 |
2 |
Task A |
Medium |
3 |
4 |
2 |
2 |
Task A |
Low |
4 |
3 |
3 |
4 |
a. Given the task roster, complexity levels, and time estimates, assign team members to tasks to optimize efficiency. Also, determine how long it will take for the team to complete their routine tasks.
b.You want to focus on efficiency, so you assign ratings to each team member’s performance of each task. Reassign the tasks to obtain the highest efficiency possible (a perfect score is 100).
c. Compare the results with those from the first question for this problem. What is the average rating of the assignment? What other criteria could be used to assign tasks to team members?
Rating |
||||
Task |
Team member 1 Jones |
Team member 2 Nguyen |
Team member 3 Walpita |
Team member 4 Manderas |
Task A |
89 |
95 |
83 |
84 |
Task A |
88 |
80 |
96 |
85 |
Task A |
87 |
92 |
82 |
84 |
Task A |
93 |
82 |
36 |
94 |
a. Here the problem is of Maximization type and converts it into minimization by subtracting it from maximum value 5
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 2 | 0 | 1 | 2 | |
HIG | 3 | 4 | 2 | 3 | |
MED | 2 | 1 | 3 | 3 | |
LOW | 1 | 2 | 2 | 1 | |
Here given problem is balanced.
Step-1: Find out each row minimum element and subtract it
from that row
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 2 | 0 | 1 | 2 | (-0) |
HIG | 1 | 2 | 0 | 1 | (-2) |
MED | 1 | 0 | 2 | 2 | (-1) |
LOW | 0 | 1 | 1 | 0 | (-1) |
Step-2: Find out each column minimum element and subtract it from that column.
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 2 | 0 | 1 | 2 | |
HIG | 1 | 2 | 0 | 1 | |
MED | 1 | 0 | 2 | 2 | |
LOW | 0 | 1 | 1 | 0 | |
(-0) | (-0) | (-0) | (-0) |
Step-3: Make assignment in the opportunity cost table
(1) Row-wise cell
(VH,NGUYEN)
is assigned, so column-wise cell
(MED,NGUYEN)
crossed off.
(2) Row-wise cell
(HIG,WALPITA)
is assigned
(3) Column-wise cell
(LOW,JONES)
is assigned, so row-wise cell
(LOW,MANDERAS)
crossed off.
Row-wise column-wise assignment shown in table
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 2 | [0] | 1 | 2 | |
HIG | 1 | 2 | [0] | 1 | |
MED | 1 | 0 | 2 | 2 | |
LOW | [0] | 1 | 1 | 0 | |
Step-4: Number of assignments = 3, number of rows = 4
Which is not equal, so the solution is not optimal.
Step-5: Draw a set of horizontal and vertical lines to cover all the 0
Step-5: Cover the 0 with a minimum number of lines
(1) Mark(✓) row MED since it has no
assignment
(2) Mark(✓) column
NGUYEN since
row MED has 0 in this column
(3) Mark(✓) row VH since column
NGUYEN has an
assignment in this row VH.
(4) Since no other rows or columns can be marked, therefore draw
straight lines through the unmarked rows
HIG,LOW and
marked columns
NGUYEN
Tick mark not allocated rows and allocated columns
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 2 | [0] | 1 | 2 | ✓(3) |
HIG | 1 | 2 | [0] | 1 | |
MED | 1 | 0 | 2 | 2 | ✓(1) |
LOW | [0] | 1 | 1 | 0 | |
✓ (2) |
Step-6: Develop the new revised opportunity cost table
Step-6: Develop the new revised table by selecting the smallest
element, among the cells not covered by any line (say k = 1)
Subtract k = 1 from every element in the cell not covered by a
line.
Add k = 1 to every element in the intersection cell of two
lines.
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 1 | 0 | 0 | 1 | |
HIG | 1 | 3 | 0 | 1 | |
MED | 0 | 0 | 1 | 1 | |
LOW | 0 | 2 | 1 | 0 | |
Repeat steps 3 to 6 until an optimal solution is obtained.
Iteration: 1
Step-3: Make assignment in the opportunity cost table
(1) Row-wise cell
(HIG,WALPITA)
is assigned, so column-wise cell
(VH,WALPITA)
crossed off.
(2) Column-wise cell
(LOW,MANDERAS)
is assigned, so row-wise cell
(LOW,JONES)
crossed off.
(3) Row-wise cell
(VH,NGUYEN)
is assigned, so column-wise cell
(MED,NGUYEN)
crossed off.
(4) Row-wise cell
(MED,JONES)
is assigned
Row-wise & column-wise assignment shown in table
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 1 | [0] | 0 | 1 | |
HIG | 1 | 3 | [0] | 1 | |
MED | [0] | 0 | 1 | 1 | |
LOW | 0 | 2 | 1 | [0] | |
Step-4: Number of assignments = 4, number of rows = 4
Which is equal, so the solution is optimal
So, the Optimal assignments are
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 1 | [0] | 0 | 1 | |
HIG | 1 | 3 | [0] | 1 | |
MED | [0] | 0 | 1 | 1 | |
LOW | 0 | 2 | 1 | [0] | |
The Optimal solution is
Work Difficulty | Team Members | Time |
VH | NGUYEN | 5 |
HIG | WALPITA | 3 |
MED | JONES | 3 |
LOW | MANDERAS | 4 |
Total | 15 |
b. and c.
Based on the rating out of 100, the problem can be designed as:
Here the problem is of Maximization type and converts it into minimization by substracting it from maximum value 96
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 7 | 1 | 13 | 12 | |
HIG | 8 | 16 | 0 | 11 | |
MED | 9 | 4 | 14 | 12 | |
LOW | 3 | 14 | 60 | 2 | |
Here given problem is balanced.
Step-1: Find out each row minimum element and subtract it
from that row
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 6 | 0 | 12 | 11 | (-1) |
HIG | 8 | 16 | 0 | 11 | (-0) |
MED | 5 | 0 | 10 | 8 | (-4) |
LOW | 1 | 12 | 58 | 0 | (-2) |
Step-2: Find out each column minimum element and subtract it from that column.
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 5 | 0 | 12 | 11 | |
HIG | 7 | 16 | 0 | 11 | |
MED | 4 | 0 | 10 | 8 | |
LOW | 0 | 12 | 58 | 0 | |
(-1) | (-0) | (-0) | (-0) |
Step-3: Make assignment in the opportunity cost table
Step-3: Make assignment in the opportunity cost table
(1) Row-wise cell
(VH,NGUYEN)
is assigned, so column-wise cell
(MED,NGUYEN)
crossed off.
(2) Row-wise cell
(HIG,WALPITA)
is assigned
(3) Column-wise cell
(LOW,JONES)
is assigned, sorow-wisee cell
(LOW,MANDERAS)
crossed off.
Row-wise & column-wise assignment shown in table
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 5 | [0] | 12 | 11 | |
HIG | 7 | 16 | [0] | 11 | |
MED | 4 | 0 | 10 | 8 | |
LOW | [0] | 12 | 58 | 0 | |
Step-4: Number of assignments = 3, number of rows = 4
Which is not equal, so the solution is not optimal.
Step-5: Draw a set of horizontal and vertical lines to cover all
the 0
Step-5: Cover the 0 with a minimum number of lines
(1) Mark(✓) row MED since it has no
assignment
(2) Mark(✓) column
NGUYEN since
row MED has 0 in this column
(3) Mark(✓) row VH since column
NGUYEN has an
assignment in this row VH.
(4) Since no other rows or columns can be marked, therefore draw
straight lines through the unmarked rows
HIG,LOW and
marked columns
NGUYEN
Tick mark not allocated rows and allocated columns
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 5 | [0] | 12 | 11 | ✓(3) |
HIG | 7 | 16 | [0] | 11 | |
MED | 4 | 0 | 10 | 8 | ✓(1) |
LOW | [0] | 12 | 58 | 0 | |
✓ (2) |
Step-6: Develop the new revised opportunity cost table
Step-6: Develop the new revised table by selecting the smallest
element, among the cells not covered by any line (say k = 4)
Subtract k = 4 from every element in the cell not covered by a
line.
Add k = 4 to every element in the intersection cell of two
lines.
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 1 | 0 | 8 | 7 | |
HIG | 7 | 20 | 0 | 11 | |
MED | 0 | 0 | 6 | 4 | |
LOW | 0 | 16 | 58 | 0 | |
Repeat steps 3 to 6 until an optimal solution is obtained.
Iteration: 1
Step-3: Make assignment in the opportunity cost table
(1) Row-wise cell
(VH,NGUYEN)
is assigned, so column-wise cell
(MED,NGUYEN)
crossed off.
(2) Row-wise cell
(HIG,WALPITA)
is assigned
(3) Row-wise cell
(MED,JONES)
is assigned, so column-wise cell
(LOW,JONES)
crossed off.
(4) Row-wise cell
(LOW,MANDERAS)
is assigned
Row-wise & column-wise assignment shown in table
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 1 | [0] | 8 | 7 | |
HIG | 7 | 20 | [0] | 11 | |
MED | [0] | 0 | 6 | 4 | |
LOW | 0 | 16 | 58 | [0] | |
Step-4: Number of assignments = 4, number of rows = 4
Which is equal, so the solution is optimal
Optimal assignments are
JONES | NGUYEN | WALPITA | MANDERAS | ||
VH | 1 | [0] | 8 | 7 | |
HIG | 7 | 20 | [0] | 11 | |
MED | [0] | 0 | 6 | 4 | |
LOW | 0 | 16 | 58 | [0] | |
The Optimal solution is assigned based on ratings
Work Difficulty | Team Members | Ratings |
VH | NGUYEN | 95 |
HIG | WALPITA | 96 |
MED | JONES | 87 |
LOW | MANDERAS | 94 |
Total | 372 |