In: Economics
A B2B (Business to Business) is a company that offers products and
services to other businesses rather some individual consumers.
Unlike traditional business models, B2B business model is as
complex as it is popular in the modern world. Basically, B2B
companies can be acknowledged as being supportive to other business
in boosting their sales and helping them flourish. Clearly these
are quite different from B2C companies (Business to consumers). In
social media driven world, B2B companies are excited to make their
presence known and expand their business by using different
marketing strategies that are found quite effective in increasing
and attracting customers.
Examples of B2B companies include
FedEx: Being a courier delivery company, it comes
under the category of B2B company. Naturally in order to flourish,
this company make use of the social media platforms like Facebook,
LinkedIn, Instagram and Pinterest etc for variety of reasons.
One of which is creating brand awareness.
Take the example of FedEx's Instagram account, it surfaces around
sharing consumer experiences while opening the products. Not only
does this showcase their brands, but it helps the business to want
to join in so as to expand their businesses.
Intel: Being a multinational technology company,
Intel uses social media platforms to engage with customers by
making relationships, connections and creating user
friendly contents. In fact, one of the most effective
tools to attract more business and thereby sales to understand the
customers.
Intel seems to understand this as it engages in creating contents
such short videos and clips of events and posting them on social
media so that customers who have not watched can get just the taste
and smell so that they are lured in. It is one of the smart
marketing strategies to go by.
Oracle: Being another technology based company,
Oracle is a classic example of expanding communication through
social media. Most of its social media profile revolves around
making customers aware of the transparency and efficiency of its
business in order to persuade other business to choose it for doing
business.
In fact, one of the important feature of good marketing
is to establish a brand name and creating its
reputation. Oracle seems to do just this by posting
about company's dealings about different events and conferences
involving its employees. It establishes itself not only just a
customer friendly company, but employee friendly too. Hence, it
gives more credibility to the company in terms of attracting other
businesses towards working with it.
Each B2B company engages in different marketing strategies to
attract customers on social media. There is no doubt that social
media platforms are effectively helping the B2B companies in
fulfilling and achieving their business goals.