Hospitality and Tourism Management Subject: A big business-oriented hotel has 505 rooms. Five of those rooms...

Hospitality and Tourism Management Subject:

A big business-oriented hotel has 505 rooms. Five of those rooms had an issue with a leaking bathroom. On Tuesday night, 440 rooms were occupied (sold). On Friday night, 240 rooms were occupied (sold).

The hotel's room revenue (sales) for Thursday was $90 200. The room revenue (sales) for Friday was $38 400

- What was the Occupancy percent, the ADR and the RevPar for Thursday and Friday?

- What do the numbers for Occupancy, ADR, and RevPar for the two days tell you - please comment on each number and explain what "conclusions" you would make if you are the general manager of the hotel.

- Which characteristic of the lodging industry is "causing" the different occupancy for Thursday and Friday night? Please explain briefly. What can a hotel manager do to address this issue?

- What are some specific services and amenities this segment (business traveler) would be interested in when staying in the hotel? Please list and explain at least 4.

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Expert Solution

ekkarill92 answered 2 years ago

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