Hospitality and Tourism Management Subject: A big business-oriented hotel has 505 rooms. Five of those rooms...

Hospitality and Tourism Management Subject:

A big business-oriented hotel has 505 rooms. Five of those rooms had an issue with a leaking bathroom. On Tuesday night, 440 rooms were occupied (sold). On Friday night, 240 rooms were occupied (sold).

The hotel's room revenue (sales) for Thursday was $90 200. The room revenue (sales) for Friday was $38 400

- What was the Occupancy percent, the ADR and the RevPar for Thursday and Friday?

- What do the numbers for Occupancy, ADR, and RevPar for the two days tell you - please comment on each number and explain what "conclusions" you would make if you are the general manager of the hotel.

- Which characteristic of the lodging industry is "causing" the different occupancy for Thursday and Friday night? Please explain briefly. What can a hotel manager do to address this issue?

- What are some specific services and amenities this segment (business traveler) would be interested in when staying in the hotel? Please list and explain at least 4.

Expert Solution

ekkarill92 answered 2 years ago

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