In: Nursing
explain the quality process in a hospital
Quality process: A series of actions that are done to deliver flawless care in hospitals.
In hospital quality is ensuring good care and response for the patients.
Quality provide satisfaction.
Quality process in health system comprises
1. Technical: medical instruments services like infusion pumps
2.Service: delivered by health care and facilities in hospital .
objectives:
* To deliver good care
* To show the steps taken by Health care for good results.
Quality is important to stop frequent errors in patient care, to handle the rising costs, meet the demands , to be a good competent in health care.
P- plan the action to give good care
D- do the steps involved needed for action
C- check the actions whenever possible
A- act towards betterment in the present care
To ensure continuity of quality process some goals are to be followed. They are
For implementation of quality in hospital
1. Flow charts
2. Cause and effect diagram
3. Data checklists
4. Pareto charts
5. Histograms
6. Scatter charts
7. Control charts