Question

In: Operations Management

System Avengers Inc. (SAI) manufactures and sells products to business and industrial customers for $7,500 each....

System Avengers Inc. (SAI) manufactures and sells products to business and industrial customers for $7,500 each. Sales person Robin is one of 50 company salespeople who are compensated by commission earnings only. All earn commissions of 20% on all sales revenues generated and additional 5% commission on all unit sales above 30 per year (on number 31 and on). The variable expense per sale is $2,000 excluding sales commissions. Salespeople are provided lead (potential customer) by the firm's marketing department. Robin's historical "close rate" on leads has be 16% or one out of every 6.25 leads provided.

What dollar amount of commission earnings are expected for Robin?

Solutions

Expert Solution

Given,

Number of leads provided by the marketing department for the current year = 400 leads

Robin's close rate = 16%

Number of calls expected to be closed = Close rate * Number of leads per year = 16% of 400 = 64.

Hence the required answer is 64 closures at a 16% steady close rate.

We have,

The selling price of each product = $7,500

The expense incurred on each product excluding sales revenue = $2,000

Hence the sales revenue per product = Selling price of each product - expense incurred on each product excluding sales revenue = $7,500 - $2,000 = $5,500

Sales commission per product = 20% of sales revenue = 20% of $5,500 = $1,100

Hence sales commision of Robin for the expected 64 products = 64*$1,100 = $70,400

Now as the company offers the additional commisson of 5% for all the products above the 30 unit sales. Hence as per this, Robin is eligible for 5% commison of 34 products(64 - 30).

Hence the additional sales commission for each product = 5% of $5,500 = $275

additional sales commission for 34 products = 34*$275 = $9,350

Hence the expected total comission earned by Robin = sales commision of Robin for the expected 64 products + additional sales commission for 34 products = $70,400 + $9,350 = $79,750


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