Question

The nurse manager of an ambulatory care clinic has noted an increased number of visits by patients from different countries and cultures, including patients from Mexico and other Latin American countries. Concerned about meeting the needs of this culturally diverse population, the nurse manager convenes a staff meeting to discuss this change in patient demographics, and to query the staff about any learning needs they have related to the care of these patients. (Learning Objective 3) What strategy to avoid stereotyping clients from other cultures should the nurse include in this meeting? Identify culturally sensitive issues to be discussed in the staff meeting. One technician on the staff complains that some patients never make eye contact, and this makes it difficult for him to complete his work. How should the nurse respond?

Answer 1

What strategy to avoid stereotyping clients from other cultures should the nurse include in this meeting?

Exploring the one of a kind social and religious needs of your patients can be alarming. You could inadvertently outrage your patient or their family by not thinking about a urgent social practice or you could witness something that conflicts with your own convictions or feelings.

Ordinary schedules that the prevalent culture takes for allowed, for example, time introduction, eye to eye connection, contact, basic leadership, compliments, wellbeing convictions, medicinal services hones, individual space, unobtrusiveness, and non-verbal correspondence can change significantly between societies, sub societies, and religions.

Guardians are required to know about their own particular social IDs so as to control their own inclinations that meddle with the helpful relationship. Mindfulness includes inspecting one's way of life, as well as looking at recognitions and suspicions about the customer's way of life.

Identify culturally sensitive issues to be discussed in the staff meeting.

It's vital to make conventions and set up standards toward the start of your gatherings. This gives certain individuals the opportunity to move outside their usual range of familiarity, and it additionally gives you the flexibility to get control over others. Say, for example, a portion of your associates originate from a culture where dependability isn't clung to yet you need gatherings to begin and end in a convenient way. You have to exhibit that you comprehend distinctive social conduct yet in addition clarify why you believe it's basic for individuals to appear to gatherings on time.

One technician on the staff complains that some patients never make eye contact, and this makes it difficult for him to complete his work. How should the nurse respond?

A superior approach is overviewing the addresses just as they fit inside your more extensive endeavor to make a general ordeal of minding that will thus convert into better reactions on the individual appraisal inquiries because of a positive radiance impact. The radiance impact I'm alluding to is the inclination of people including patients and their cherished ones to cut you slack when they have a by and large constructive impression of you, how a constructive involvement with you will spread in their brains to regions where, truly, your organization might not have been completely up to snuff.

An especially critical part of awesome patient administration is guaranteeing that each representative from introduction ahead comprehends her specific hidden reason in your association and values its significance. A representative has both a capacity his everyday activity obligations and a reason the motivation behind why the activity exists.

Settling tolerant issues implies knowing how to apologize for benefit slips called attention to by a patient. It implies disposing of the protectiveness that tends to deface the human services industry when defied by a patient annoyed with what she sees to be an administration.