Question

explain the fundamental change the patient care partnership introduced as related to the patient

Answer 1

## Understanding Expectations

, Rights and Responsibilitie

s•High quality hospital care

.•Aclean and safe environment.

•Involvement in your care.

•Protection of your privacy

.•Help when leaving the hospital.

•Help with your billing claims

you need, when you need it, with skill,compassion and respect. Tell your caregivers ifyou have concerns about your care or if you havepain. You have the right to know the identityof doctors, nurses and others involved in yourcare, and you have the right to know when theyare students, residents or other trainees. ur hospital works hard to keep you safe.We use special policies and procedures toavoid mistakes in your care and keep you freefrom abuse or neglect. If anything unexpectedand significant happens during your hospitalstay, you will be told what happened, and anyresulting changes in your care will be discussed

Your hospital are committed to working withyou and your family to meet your health careneeds. Our dedicated doctors and staff servethe community in all its ethnic, religious and economic diversity. Our goal is for you andyour family to have the same care and attentionwe would want for our families and ourselves.The sections explain some of the basics abouthow you can expect to be treated during yourhospital stay. They also cover what we willneed from you to care for you better. If youhave questions at any time, please ask them.Unasked or unanswered questions can add to the stress of being in the hospital. Your comfort and confidence in your care are veryimportant to

. You and your doctor often make decisions about your care before you go to the hospital. Other times, especially in emergencies, those decisions are made during your hospital stay. When decision-making takes place, it should include: • Discussing your medical condition and information about medically appropriate treatment choices. To make informed decisions with your doctor, you need to understand: • The benefits and risks of each treatment. • Whether your treatment is experimental or part of a research study. • What you can reasonably expect from your treatment and any long-term effects it might have on your quality of life. • What you and your family will need to do after you leave the hospital. • The financial consequences of using uncovered services or out-of-network providers. • Please tell your caregivers if you need more information about treatment choices. Discussing your treatment plan. When you enter the hospital, you sign a general consent to treatment. In some cases, such as surgery or experimental treatment, you may be asked to confirm in writing that you understand what is planned and agree to it. This process protects your right to consent to or refuse a treatment. Your doctor will explain the medical consequences of refusing recommended treatment. It also protects your right to decide if you want to participate in a research.

Correct information about your health and coverage so that they can make good decisions about your care. That includes: • Past illnesses, surgeries or hospital stays. • Past allergic reactions. • Any medicines or dietary supplements (such as vitamins and herbs) that you are taking. • Any network or admission requirements under your health plan. Understanding your health care goals and values. You may have health care goals and values or spiritual beliefs that are important to your well-being. They will be taken into account as much as possible throughout your hospital stay. Make sure your doctor, your family and your care team know your wishes. Understanding who should make decisions when you cannot. If you have signed a health care power of attorney stating who should speak for you if you become unable to make health care decisions for yourself, or a “living will” or “advance directive” that states your wishes about end-of-life care; give copies to your doctor, your family and your care team. If you or your family need help making difficult decisions, counselors, chaplains and others are available.