In: Operations Management
Describe 3 topics or concepts that are of your interests that
you would like to get
more details and have a better understanding for business info
system
Please answer the following questions:
1. List the top 3 concepts of topics of your interests
2. Describe the reasons of interests
3. Describe the impact and/or implications that you think these
concepts may have on your study, activities anr/or work.
Please be descriptive and provide concrete details/explanation.
Topics for business information system
List of topics
Enterprise resource management
Information resource management
Customer relationship management
Reason of interest
Enterprise resource management assists organization to manage information in a better way. It assists an organization to obtain real information and enhances decision making of employees. ERP is used by many companies to make informed and quick decisions. Therefore, this topic interests me.
Information resource management interests me because it creates knowledge and manages it. Information resource management makes an organization proactive to identify problems before they emerge due to quality information availability. Information resource management helps to clear roles and responsibility to employees. These benefits attract me towards this topic.
Customer relationship management is very important to ensure profits and growth in market share. Customer relationship management builds loyal customers base. Therefore, this topic attracts me.
Impact
Enterprise resource planning topic can assist to manage information in optimum way. Business information system purpose is to provide relevant information. I will learn about developing blue print of clients to implement ERP system and processes of ERP implementation. I will also know how ERP integrates and is customized according to the needs of clients.
Customer’s relationship management topic can help me to know the process of CRM and gathering important information about customers. Informational resource management can help me to know how it addresses strategic and organizational issues. I can know about role of information in an organization and importance of developing policies for information resources management. I can also become familiar with preparing an information audit. I can become familiar with data mining techniques. Thus, these topics can enhance my knowledge to manage information.