Question

In: Operations Management

ou have announced the release of a new technology within your company that will be implemented...

ou have announced the release of a new technology within your company that will be implemented 30 days after the announcement.
You have heard employees are concerned about the complexity of the new tool. What steps do you take to minimize the anxiety and stress they are feeling?

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Expert Solution

Withing our current office environments, with pressure to be highly productive, increasing expectations; In this scenario releasing a new technology is highly stressful for the employess to learn. It can causes insecurities, physical and mental health probels etc.
Hearing about the employee concern regarding the new tool complexity, I would take the following steps:

Step0 : Risk Assessment - Keeping calm; understanding the situation

Step1: Knowledge about the Tool - The Pros , cons & effects of the tool, people being made aware about whom to reach out to regarding the tool

Step3: Technology specific trainings - Basic and Advanced training sessions before it is implemented, so the employees know the basics and the advanced for those wo would be involved working directly with the technology

Step4: Right person for the Right Job - Putting in the right person who would cope up with the technology and work wonders with the full team

Step5: Review Processes & Procedure - checking out whether the reviews and processes are in line, available to all, feasble and workable for all

Step6: Reducing unwanted communication: This way only the concerned people are addressed

keosha answered 1 month ago
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