Question

How do KPIs affect RCM? Give an example from your work context of how KPIs affect RCM.

Answer 1

We need to undersatnd first KPI and RCM

Key Performance Indicators (KPIs) are the critical (key) indicators of progress toward an intended result. KPIs provides a focus for strategic and operational improvement, create an analytical basis for decision making and help focus attention on what matters most.

There are many key performance indicators based on indusrty type.

In manufacturing unit :- Key performance indicators are know how, tools, making process , test of product.

in Sofware indusry key performance indiactors are ;- Software based services, special cloud base services etc.

Revenue cycle management :-

In manufacturing industry :- All proceses involved in from procure to goods to realisation of money from customer. It involves procure to goods, Manufactured the goods and sell to customer and realisation of money and poayment to vendor.

In service industry:- Input process output and outcomes.