In: Operations Management
Identify a disruptive technology that has emerged during your life.
What was the technology?
In what ways did it affect people's lives positively? Negatively?
In what ways did it affect the OSCM?
answer-
In my life Online streaming is the technology that disrupt the market of CD and DVDs. This technlogy is created by Netflix where Company started to offer online entertainment content to users on electronic devices like smartphone, tablet,laptops, smart LED etc. As we know disruptive technology is one which create a new market and completly replace previous market. This is what Netflix did with its online streaming technology and replaced market of CD/DVDs.
This technology has positive effect on people's life because now people as customers able to watch entertainment content online on thier device without going anywhere. Customers can have several shows and movies stored in thier cloud data base and watch it later at anytime. This technology created a new business model which helped others to open new businesses and provide employment opportunity to people. For example- Employees working at netflix get good compensation and benefits to create original and creative content so that it can be on netflix.
Operations and Supply Chain Management (OSCM) is the design, operation, and improvement of the systems that create and deliver the firm’s primary products and services. OCSM is concerned with the management of the entire system that produces a product or delivers a service.
In this context, This technology made OSCM more convinient and effective because content is produced by the company and delivered directly to end consumer means susbcribers of the service. In the past, Movies are stored in DVDs like bluray then delivered to stores and then customers purchase or rent them from store. In this case, Customers just subscribe and enjoy the content online. they do not need to go anywhere to get such service.