In: Operations Management
Answer all the following questions, using essay format Pick a firm/company/organization from your country that you are familiar with for example apple, ikea or mcdonalds
Question 1 Business strategy allows organizations to develop a clearer understanding of their own organization and what’s required for them to succeed.
a- Explain what business strategy is and discuss why the competitive advantages are temporary along with the four key areas of a SWOT analysis.
b- Give an example to show how you may apply the SWOT. (1000 Words)
Question 2
Define critical success factors (CSFs) and key performance indicators (KPI) Explain how managers use them to measure the success of MIS projects. (1000 Words)
SWOT Analysis of Apple Inc.
STRENGTHS:
Capacity to plan imaginative Hardware, programming, applications and different instruments pushes the organization to be progressively one of a kind, easy to use, justifiable and inventive items and administrations. These extraordinary element of Apple Inc. makes the shopper faithful to the association through lifetime which makes an immense customer base for Apple everywhere throughout the world.
Solid publicizing and promoting strategies utilized by Apple most them generally important and most perceiving brand everywhere throughout the globe. The association which views the picture of universes most believed association picks up its picture from solid promoting procedures.
Apple has entirely solid conveyance channel with almost 470 stores of its own across 17 nations all through the globe, other than this Apple sells through dealers, online stores just as through other retail locations moreover.
Apple is vertically incorporated organization that oversees four of the business under one substance which are Hardware business, programming creating business, retail locations and specialist organizations also. Apple entirely controls every single component of their flexibly chain itself.
WEAKNESS:
1)Over autonomy on IPhone is one of the greatest shortcoming of the association, IPhone deals became about 57% in 2017 when contrasted with the earlier year, clients are steadfast just a single result of the association, This makes Apple entirely helpless against the progressions In cell phone industry, as the earth is dynamic it is conceivable that Apple may confront some extremely inflexible rivalries in not so distant future.
2)Incompatibility is the gadgets of Apple regularly moves the states of mind of the purchaser, Apple items are incongruent with the outsider programming's and frill, state, clients who are in a propensity to utilize Microsoft OS for example Windows frequently faces issues while working IOS.
OPPORTUNITIES:
1)Dependence of innovation is unquestionably going to increment later on, where Apple stands a chance to assume control over the world and rule in the provisions of mechanical initiative, the association has its own product stage which will acts a key bit of leeway in dealing with the Information innovation Industry.
2)Apple Cars are currently focused which has expected to be propelled in 2020, when contrasted with Apples past item dispatches this will be most anticipated item dispatch in whole history of humanity, there are enormous desires from Apple in Motor vehicle industry also.
THREATS:
1)Market entrance in the business of cell phones is of the greatest dangers that Apple can confront, Apple is probably going to confront extreme rivalry which cell phones like Google Pixel and Samsung Note 8.
2)Matching clients' desires for Apple a seemingly endless amount of time after year is getting extreme, Apple has a significant piece of the overall industry in cell phone industry and immense buyers' desires, so as to meet every one of them Apple needs to think of progressively inventive and better items in the market.
3)Lawsuit against Patents, trademarks bringing about harming brand notorieties, particularly in innovation industry where gadgets are comprised of various and numerous parts and programming, it is conceivable that it might be protected over by some other association.
Answer 2 :
Basic Success Factors :
Toto accomplish the association's objectives and goals basic achievement factor is a critical advance that each firm performs to execute their technique.
This basic achievement factor incorporates great items gives upper hands the expense of the item is diminished and has best business experts.
Key execution pointer :
the key execution pointer is characterized as the quantifiable measurements that structure used to assess progress towards basic achievement factors.
the key execution pointer incorporates turnover pace of representatives settling the helpdesk questions rapidly and all out number of item returns and new clients.
To gauge the accomplishment of MIS PROJECTS :
It doesn't create benefit through non income producing offices because of which numerous directors measure the MIS venture by going to more elevated level measurements, for example, adequacy and proficiency measurements.
The presentation of the MIS is estimated through proficiency measurements that improve the throughput, speed of the exchange and accessibility of the framework adequacy centers around objectives and targets of the firm where as lack centers around assets utilized by the firm.
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