Question

The goal of a social marketing campaign aimed at promoting more frequent brushing of teeth is

• A. profit for toothpaste manufacturers
• B. improved oral hygiene-related behaviors
• C. a better image for the marketer
• D. more votes for politicians behind the marketing

If you are working on your hospital's state accreditation paperwork, you almost certainly will need to provide

• A. a cost/benefit analysis
• B. evidence of continuous review of quality improvement efforts
• C. a list of medical journals read by surgeons
• D. a survey of nurses about pay policies

Which level of HFACS is most general?

• A. Unsafe acts of operators
• B. Preconditions for unsafe acts
• C. Unsafe supervision
• D. Organizational Influences

What level of risk in a medical setting is an unrealistic goal?

• A. 0%
• B. 1.2%
• C. 2%
• D. 25%

Which is true of only some black swan events?

• A. Massive impact
• B. Financial effects
• C. Low probability
• D. Hindsight bias

Working in healthcare, when would accreditation be of little concern?

• A. You run a hospital
• B. You are a surgeon
• C. You work selling stents to surgeons
• D. You are a nurse

Which state has been a leader in driving the use of CQI by including it in the accreditation process?

• A. Virginia
• B. New York
• C. North Carolina
• D. Indiana

Risk management involves which order of steps?

• A. Identify, analyze, control
• B. Control, identify, analyze
• C. Analyze, identify, control
• D. Identify, control, analyze

Which aspect of the marketing mix is addressed when a new kind of vascular scan is advertised on billboards?

• A. Product
• B. Price
• C. Place
• D. Promotion

If a patient is injured when a surgeon inadvertently leaves a surgical sponge inside the thoracic cavity, this is

• A. procedure-based
• B. rule-based
• C. skill-based
• D. knowledge-based

Answer 1

QUESTION : THE GOAL OF A SOCIAL MARKETING CAMPAIGN AIMED AT PROMOTING MORE FREQUENT BRUSHING OF TEETH IS

ANSWER: B.) IMPROVED ORAL HYGIENE -RELATED BEHAVIOURS.

REASON:

• THE AIM OF SOCIAL MARKETING IS TO CREATE AWARENESS AND TO PROMOTE BEHAVIOURAL CHANGES IN THE INDIVIDUAL FOR A GOOD HEALTH.

QUESTION:IF YOU ARE WORKING ON YOUR HOSPITAL'S STATE ACCREDITATION PAPERWORK, YOU ALMOST CERTAINLY WILL NEED TO PROVIDE

ANSWER:B.) EVIDENCE OF CONTINUOUS REVIEW OF QUALITY IMPROVEMENT EFFORTS

• REASON: HOSPITAL ACCREDITATION REFERS TO THE ANALYSIS OF THE PERFORMANCE DEPENDING ON THE ESTABLISHED STANDARDS AND TO IMPLEMENT WAYS FOR IMPROVEMENT.

QUESTION:WHICH LEVEL OF HFACS IS MOST GENERAL?

ANSWER:A.) UNSAFE ACTS OF OPERATORS

REASON: UNSAFE ACTS OF OPERATORS ARE DUE TO ROUTINE VIOLATION WHICH HAS BECOME HABITUAL AND TOLERATED BY THE GOVERNMENT.

QUESTION:WHAT LEVEL OF RISK IN A MEDICAL SETTING IS AN UNREALISTIC GOAL?

ANSWER:D.) 25%

REASON:

• THE RISK FACTOR IS FAR HIGH IN SETTING UNREALISTIC GOALS.
• FOR EXAMPLE: ELIMINATION OR ERADICATION OF A DISEASE OR INFECTION.

QUESTION: WHICH IS TRUE OF SOME ONLY BLACK SWAN EVENTS?

ANSWER:A.) MASSIVE IMPACT

REASON:BLACK SWAN EVENT REFERS TO AN EVENT WITH MAXIMUM IMPACT AND WITH BENEFITS OF HINDSIGHT .