I. Case Studies Select one of the following scenarios, then using the Co-Active Coaching book, explain...

I. Case Studies Select one of the following scenarios, then using the Co-Active Coaching book, explain what you would do and what questions you would ask in order to coach the client and help him/her move forward. (30 points) Case 1: Sandra has had a turbulent relationship with her mother most of her life. Her mother is very ill now and Sandra has just learned that she is pregnant with her first child. She wants to bridge the gap with her mother and rebuild their relationship before it is too late. However, due to personal and professional obligations, she cannot seem to find the time to do so. Case 2: Randy is an area supervisor for a successful restaurant chain, with 6 store managers that report to him directly. All 6 have undergone stringent management training, but one of the managers (Julia) is struggling to enforce the policies that the company mandates and is not working as a team player with the other managers. Randy wants to support Julia in being the manager and team player he needs her to be, but is not sure where to begin.

Expert Solution

Case 2- In this particular case, Randy is the “coach” and Julia is the “coachee”, i.e, the receiver or on the receiving end.The first step that should be taken by Randy is to believe in the capabilities and potential that Julia has.This is a very fundamental and essential step as the coach should see the coachee as a “whole” person, who is capable of betterment and improvement.The second step is to focus on the drawbacks and minus points of the coachee,i.e, Julia, in order to identify the root cause of these shortcomings.In this case, it is important for Randy to investigate the reason behind Julia’s inability to enforce the company’s policies which brings us to the third step, Communication.

Communication plays a major role in building relationships.Communicating and discussing Julia’s shortcomings would help Randy trace out the underlying causes of the same, helping him come up with better solutions for the same.

Implementing these solutions at the right time would help Randy help Julia in overcoming these shortcomings at a better pace.This would also help Julia understand the importance and need of change better.

Reinforcement of the solutions from time to time is equally essential as this is a long process and not a one time activity.

Hayet Jeridi answered 3 months ago

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