In: Operations Management
Question
You are within two weeks of turnover of a three-story build-to-suit office building project. Many of the city inspections are complete and it appears that a certificate of occupancy (C of O) will be obtained on time. Only the fire protection, elevator, and life safety inspections remain. The mechanical, electrical, fire protection and life safety were all design-build systems. During the punch list, it is discovered that the fire protection subcontractor has installed a different type of sprinkler head on each floor. The first floor uses concealed heads with white escutcheons to match the ceiling tiles. The second floor uses decorative chrome heads. The subcontractor installed semi-recessed heads on the third floor. This was not picked up prior as a person cannot physically see more than one floor at a time. The client is very upset. Questions: 1. Can you require the subcontractor to change them all out now? 2. Would this be a good move given the status of the inspections? 3. Who is responsible to check and approve the shop drawings and submittals for design-build subcontractors? 4. What should the general Contractor have done to prevent this from happening? 5. What can you do now?
Since there was a demand for a different type of sprinklers to be installed. So, I can force the subcontractor to change the sprinkler system. Also, it is only one the floor that requires to be changed. So, it won't take much of the time to change it. So, yes, I can require the contractor to change it now.
A more good move would be to somehow change those sprinklers to a more decorative item rather than just as a functional measure. This would make the same thing a more decorative item and also might make the client happy about it.
The architecture and design department is responsible for the drawings and submittals for design-build contractors. Also, the procurement team is responsible for sourcing such firms who can fulfill the same.
The general contractors should have checked everything and ensured that the fixtures are of the exact model before fixing them. They should also have invited the client for a round of inspection and ask opinion about the current ongoing work to ensure the smooth implementation process.