Question

from Chapter 10 Leadership7thEdition,Northouse Complete an assessment for someone you know in a leadership capacity. It can be for a manager you currently have or a leader you know. After that write at least a paragraph explaining the results.

Servant Leadership Questionnaire

Key: 1 = Strongly disagree 2 = Disagree 3 = Disagree somewhat4 = Undecided 5 = Agree Somewhat 6 = Agree 7 = Strongly agree

1. Others would seek help from him/her if they had a personal problem 1 2 3 4 5 6 7

2. He/She emphasizes the importance of giving back to the community. 1 2 3 4 5 6 7

3. He/She can tell if something work related is going wrong. 1 2 3 4 5 6 7 4.

He/She gives others the responsibility to make important decisions about their own jobs. 1 2 3 4 5 6 7

5. He/She makes others’ career development a priority. 1 2 3 4 5 6 7

6. He/She cares more about others’ success than his/her own. 1 2 3 4 5 6 7

7. He/She holds high ethical standards. 1 2 3 4 5 6 7

8. He/She cares about others’ personal well-being. 1 2 3 4 5 6 7

9. He/She is always interested in helping people in the community. 1 2 3 4 5 6 7

10. He/She is able to think through complex problems. 1 2 3 4 5 6 7

11. He/She encourages others to handle important work decisions on their own. 1 2 3 4 5 6 7

12. He/She is interested in making sure others reach their career goals.1 2 3 4 5 6 7

13. He/She puts others’ best interests above his/her own. 1 2 3 4 5 6 7

14. He/She is always honest. 1 2 3 4 5 6 7

15. He/She takes time to talk to others on a personal level. 1 2 3 4 5 6 7

16. He/She is involved in community activities. 1 2 3 4 5 6 7

17. He/She has a thorough understanding of the organization and its goals.1 2 3 4 5 6 7

18. He/She gives others the freedom to handle difficult situations in the way they feel is best.1 2 3 4 5 6 7

19. He/She provides others with work experiences that enable them to develop new skills.1 2 3 4 5 6 7

20. He/She sacrifices his/her own interests to meet others’ needs. 1 2 3 4 5 6 7

21. He/She would not compromise ethical principles in order to meet success.1 2 3 4 5 6 7

22. He/She can recognize when others are feeling down without asking them.1 2 3 4 5 6 7

23. He/She encourages others to volunteer in the community. 1 2 3 4 5 6 7

24. He/She can solve work problems with new or creative ideas. 1 2 3 4 5 6 7

25. If others need to make important decisions at work, they do not need to consult him/her. 1 2 3 4 5 6 7

26. He/She wants to know about others’ career goals. 1 2 3 4 5 6 7

27. He/She does what he/she can to make others’ jobs easier. 1 2 3 4 5 6 7

28. He/She values honesty more than profits. 1 2 3 4 5 6 7

Write a paragraph explaining results

Your answer for this question should look like this:

1) 5

2) 4

3) 5

4) etc......

Paragraph explaining results.............................

Answer 1

The leader whom I have analyzed below is Sylvia Metayer, CEO of Sodexo Corporate Services Worldwide. I have known Sylvia as I have worked with Sodexo for 5 years.

Statement no.	Rating
1	4
2	7
3	7
4	6
5	6
6	5
7	7
8	7
9	7
10	7
11	6
12	6
13	6
14	7
15	5
16	7
17	7
18	5
19	6
20	4
21	7
22	6
23	6
24	7
25	5
26	6
27	6
28	7

Paragraph explaining results – As we can see from the above ratings that Sylvia Metayer, as a leader, has the philosophy of leading others in a manner that will enrich the lives of the individuals on one hand and lead to development of a better organization on the other hand. Sylvia is a leader who focuses on her role as that of being a steward of the resources of the organization. By resources here the emphasis is more on the people resources and less on the material resources. Sylvia is a servant leader because she focuses her actions on serving and helping others i.e. employees and stakeholders of the company and while doing so she ensures that goals and objectives of the business is achieved. Stewardship is one of the underlying principles of Sylvia’s leadership and she ensures that planning and management of resources is being done in a responsible manner. As a leader she has a high level of commitment to the growth of people in Sodexo and in the growth of people whose lives are touched by Sodexo. She has a deep awareness of the situations in the organization and of the feelings of the employees. She empathizes with others in a tangible manner. Thus we can conclude by saying that Sylvia Metayer embodies and personifies the principles of servant leadership and the same is reflected in the ratings provided in the table above.