In: Operations Management
Differentiate among the three phases of change that individuals must work through in process change.
Kurt Lewin's Three Stages model is pertinent in the current situation even. As indicated by him, Change for any individual or an association is a convoluted excursion which may not be straightforward and generally includes a few phases of advances or mistaken assumptions before accomplishing the phase of harmony or security.
Step 1 – Unfreezing : This is the primary phase of progress and one of the most basic stages in the whole procedure of progress the board. It includes improving the status just as the eagerness of individuals to change by cultivating an acknowledgment for moving from the current safe place to a changed circumstance. It includes making individuals mindful of the requirement for change and improving their inspiration for tolerating the better approaches for working for better outcomes. During this stage, successful correspondence assumes an indispensable job in getting the ideal help and inclusion of the individuals in the change procedure.
Step 2 – Change: This stage can likewise be viewed as the phase of Transition or the phase of real usage of progress. It includes the acknowledgment of the better approaches for getting things done. This is the phase where the individuals are unfrozen, and the genuine change is executed. During this stage, cautious arranging, powerful correspondence and empowering the inclusion of people for embracing the change is fundamental. It is accepted that this phase of progress isn't that simple because of the vulnerabilities or individuals are frightful of the outcomes of receiving a change procedure.
Step 3 – Freeze (Refreezing): During this stage, the individuals move from the phase of progress (change) to a considerably more steady state which we can see as the condition of balance. The phase of Refreezing is a definitive stage in which individuals acknowledge or disguise the better approaches for working or change, acknowledge it as a piece of their life and build up new connections. For fortifying and strengthening the new conduct or changes in the method of working, the representatives ought to be remunerated, perceived and given encouraging comments, supporting approaches or structures can help in strengthening the changed methods of working.