Question
In: Statistics and Probability
Problem 11-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 11-11 (Algorithmic)
Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.4 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. The consultant averages 12 minutes with each customer.
- Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times.
Round your answers to four decimal places. Do not round
intermediate calculations.
Lq =
L =
Wq = __minutes
W = __ minutes
Pw = __ - Service goals dictate that an arriving customer should not wait
for service more than an average of 4 minutes. Is this goal being
met? If not, what action do you recommend?
No. Firm should increase the mean service rate u for the consultant or hire a second consultant. - If the consultant can reduce the average time spent per
customer to 8 minutes, what is the mean service rate? Round your
answer to four decimal places. Do not round intermediate
calculations.
µ = __ customers per hour
Wq = __ minutes
Will the service goal be met?
Yes
Solutions
orchestra answered 2 years agoRelated Solutions
Problem 11-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 11-11 (Algorithmic)
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.9
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. The
consultant averages 12 minutes with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times.
Round your answers to four decimal places. Do not round
intermediate calculations.
Lq = fill in the...
Problem 11-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 11-11 (Algorithmic)
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.9
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. The
consultant averages 10 minutes with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times.
Round your answers to four decimal places. Do not round
intermediate calculations.
Lq =
L =
Wq...
Problem 11-21 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 11-21 (Algorithmic)
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.7
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. Agan's
management would like to evaluate two alternatives:
Use one consultant with an average service time of 8 minutes
per customer.
Expand to two consultants, each of whom has an average service
time of 10 minutes per customer.
If the consultants...
Problem 15-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 15-11 (Algorithmic)
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.9
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. The
consultant averages 10 minutes with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times. If
required, round your answers to four decimal places.
Lq
=
L
=
Wq
= hours
W
= hours...
Problem 15-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 15-11 (Algorithmic)
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.5
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. The
consultant averages 10 minutes with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times. If
required, round your answers to four decimal places.
Lq
=
L
=
Wq
= hours
W
= hours...
Problem 15-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 15-11 (Algorithmic)
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.5
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. The
consultant averages 10 minutes with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times. If
required, round your answers to four decimal places.
Lq
=
L
=
Wq
= hours
W
= hours...
Problem 15-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 15-11 (Algorithmic) Agan Interior Design provides home
and office decorating assistance to its customers. In normal
operation, an average of 2.7 customers arrive each hour. One design
consultant is available to answer customer questions and make
product recommendations. The consultant averages 10 minutes with
each customer. Compute the operating characteristics of the
customer waiting line, assuming Poisson arrivals and exponential
service times. If required, round your answers to four decimal
places.
Lq =
L =
Wq = hours
W...
Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an...
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.1
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. Agan's
management would like to evaluate two alternatives:
Use one consultant with an average service time of 8 minutes
per customer.
Expand to two consultants, each of whom has an average service
time of 10 minutes per customer.
If the consultants are paid $16...
Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an...
Agan Interior Design
provides home and office decorating assistance to its customers. In
normal operation, an average of 2.7 customers arrive each hour. One
design consultant is available to answer customer questions and
make product recommendations. The consultant averages 10 minutes
with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times. If
required, round your answers to four decimal places.
Lq
=
L
=
Wq
= hours
W
= hours
Pw
=
Service...
Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an...
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.9
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. The
consultant averages 12 minutes with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times. If
required, round your answers to four decimal places.
Lq
=
L
=
Wq
=
hours
W
=
hours
Pw...
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