Question
In: Statistics and Probability
Problem 15-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 15-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.7 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. The consultant averages 10 minutes with each customer. Compute the operating characteristics of the customer waiting line, assuming Poisson arrivals and exponential service times. If required, round your answers to four decimal places.
Lq =
L =
Wq = hours
W = hours
Pw =
Service goals dictate that an arriving customer should not wait for service more than an average of 6 minutes. Is this goal being met? If not, what action do you recommend? No. Firm should increase the mean service rate µ for the consultant or hire a second consultant.
If the consultant can reduce the average time spent per customer to 9 minutes, what is the mean service rate? If required, round your answer to one decimal place. customer per hour Will the service goal be met?
Solutions
orchestra answered 1 year agoRelated Solutions
Problem 15-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 15-11 (Algorithmic)
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.9
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. The
consultant averages 10 minutes with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times. If
required, round your answers to four decimal places.
Lq
=
L
=
Wq
= hours
W
= hours...
Problem 15-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 15-11 (Algorithmic)
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.5
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. The
consultant averages 10 minutes with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times. If
required, round your answers to four decimal places.
Lq
=
L
=
Wq
= hours
W
= hours...
Problem 15-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 15-11 (Algorithmic)
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.5
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. The
consultant averages 10 minutes with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times. If
required, round your answers to four decimal places.
Lq
=
L
=
Wq
= hours
W
= hours...
Problem 11-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 11-11 (Algorithmic)
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.4
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. The
consultant averages 12 minutes with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times.
Round your answers to four decimal places. Do not round
intermediate calculations.
Lq =
L =
Wq...
Problem 11-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 11-11 (Algorithmic)
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.9
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. The
consultant averages 12 minutes with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times.
Round your answers to four decimal places. Do not round
intermediate calculations.
Lq = fill in the...
Problem 11-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 11-11 (Algorithmic)
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.9
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. The
consultant averages 10 minutes with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times.
Round your answers to four decimal places. Do not round
intermediate calculations.
Lq =
L =
Wq...
Problem 11-21 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 11-21 (Algorithmic)
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.7
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. Agan's
management would like to evaluate two alternatives:
Use one consultant with an average service time of 8 minutes
per customer.
Expand to two consultants, each of whom has an average service
time of 10 minutes per customer.
If the consultants...
Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an...
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.1
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. Agan's
management would like to evaluate two alternatives:
Use one consultant with an average service time of 8 minutes
per customer.
Expand to two consultants, each of whom has an average service
time of 10 minutes per customer.
If the consultants are paid $16...
Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an...
Agan Interior Design
provides home and office decorating assistance to its customers. In
normal operation, an average of 2.7 customers arrive each hour. One
design consultant is available to answer customer questions and
make product recommendations. The consultant averages 10 minutes
with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times. If
required, round your answers to four decimal places.
Lq
=
L
=
Wq
= hours
W
= hours
Pw
=
Service...
Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an...
Agan Interior Design provides home and office decorating
assistance to its customers. In normal operation, an average of 2.9
customers arrive each hour. One design consultant is available to
answer customer questions and make product recommendations. The
consultant averages 12 minutes with each customer.
Compute the operating characteristics of the customer waiting
line, assuming Poisson arrivals and exponential service times. If
required, round your answers to four decimal places.
Lq
=
L
=
Wq
=
hours
W
=
hours
Pw...
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