Question

In: Operations Management

What are the two main types of diversity training that a company can offer its employees?...


  1. What are the two main types of diversity training that a company can offer its employees?
  2. Describe the term motivation and its impact on job performance.
  3. Briefly define Maslow’s need hierarchy theory and identify its components. Please explain thoroughly these components and provide examples.

Solutions

Expert Solution

1.

Diversity coaching may be divided into 2 categories:
Awareness-based training:
This type of coaching is mostly used as an activator for workers. It deals with creating workers tuned in to the importance of diversity in business. It additionally makes workers tuned in to their prejudices and cultural assumptions concerning others. The coaching uses case studies and experiential exercises because the methodology of coaching implementation.
Skill-based training:
This trot out developing employees’ proficiency in handling diversity within the work. numerous tools area unit want to take the staff from the attention to the proficiency stage. The tools used facilitate in up employees’ interpretation of society variations, communication with folks from completely different cultures, and flexibility.

2.


Motivation: Motivation is that the word derived from the word ‘motive’ which suggests wants, desires, desires or drives among the persons. it's the method of inspiring folks to actions to attain the goals.
Motivation occupies a crucial place and position within the whole management method. this method may be used productively for encouraging staff to form positive contribution for achieving structure objectives. Motivation is important as attribute wants some style of inducement, encouragement or incentive so as to urge higher performance. Motivation of employee’s offers could edge to the Organization and additionally to the staff. this means the importance of motivating workers. Motivation acts as a way for up the performance of workers acting at completely different levels.
Motivation of workers is one perform which each manager has got to perform in conjunction with different social control functions. A manager has got to perform as an acquaintance and rational motive of his subordinates.

Motivation is helpful all told aspects of life and even our family life. an equivalent is that the case with business. This dearly suggests that motivation is very vital. it's associate degree integral a part of management method itself.
Motivation could be a useful instrument within the hands of management in exciting the force. Motivation will increase the disposition of the staff to figure, so increasing effectiveness of the organization.
* Best utilization of resources: -
* Reduction aborning Problems: -
* Sizeable increase in production and productivity:
* Basis of Cooperation.
* higher Image: -.
The impact of Motivation on worker Productivity : actuated workers area unit inclined to be additional productive than non-motivated workers. Most businesses build some pains to encourage staff however this can be usually easier aforesaid than done. workers area unit all people with completely different like’s dislikes and desires, and various things can encourage every.
1. actuated workers area unit additional Productive: If worker can happy and happy then he/she can do his /her add a spectacular method, and so the result is going to be smart, on |the opposite hand actuated worker can encourage other workers in workplace.
2. Decision-making and sensible Expectations: it's vital to interact workers within the decision-making method, however, produce realistic expectations within the method.
3. verbal description, Work atmosphere and suppleness: worker doing the proper job for his temperament and ability set and playing well at the task greatly will increase worker motivation and satisfaction. a secure and non-threatening work atmosphere is important to keep up a high level of worker motivation. versatile human resource policies, versatile time, work from home, childcare even be prone to have happier and additional actuated staff.
4. Pay and edges: Keeping workers actuated with smart edges is simple. wherever to draw the road at generous edges that encourage all workers, versus raises and bigger salaries to retain and attract the simplest staff and keep them happy and actuated to be operating for you, area unit harder.
5. Company Culture: making a positive and employee-friendly company culture could be a nice psychological feature tool.

3.

What Is Maslow’s Hierarchy theory?
In order to raised perceive what motivates kinsmen, Maslow projected that human wants are organized into a hierarchy. This hierarchy ranges from a lot of concrete wants like food and water to abstract ideas like self-realization. in keeping with Maslow, once a lower want is met, consequent want on the hierarchy becomes our focus of attention.

These area unit the 5 classes of wants in keeping with Maslow:

Physiological
These ask basic physical wants like drinking once thirsty or uptake once hungry. in keeping with Maslow, a number of these wants involve our efforts to fulfill the body’s want for homeostasis; that's, maintaining consistent levels in several bodily systems (for example, maintaining a temperature of ninety eight.6°).1

Maslow thought of physiological has to be the foremost essential of our wants. If somebody is lacking in additional than one want, they’re probably to do to fulfill these physiological wants 1st. as an example, if somebody is extraordinarily hungry, it’s exhausting to concentrate on the rest besides food. Another example of a physiological want would be the requirement for adequate sleep.

Safety
Once people’s physiological needs area unit met, consequent want that arises may be a safe setting. Our safety wants area unit apparent even early in childhood, as kids have a desire for safe and sure environments and generally react with worry or anxiety once these don't seem to be met. Maslow noticed that in adults living in developed nations, safety wants area unit a lot of apparent in emergency things (e.g. war and disasters), however this want may also justify why we have a tendency to tend to like the acquainted or why we have a tendency to do things like purchase insurance and contribute to a bank account.

Love and happiness
According to Maslow, consequent want within the hierarchy involves feeling precious and accepted. This want includes each romantic relationship in addition as ties to friends and relations. It additionally includes our have to be compelled to feel that we have a tendency to belong to a grouping. significantly, this want encompasses each feeling precious and feeling love towards others.

Since Maslow’s time, researchers have continued to explore however love and happiness wants impact well-being. as an example, having social connections is expounded to raised physical health and, conversely, feeling isolated (i.e. having unmet happiness needs) has negative consequences for health and well-being.2

Esteem
Our esteem wants to involve the need to feel sensible regarding ourselves. in keeping with Maslow, esteem wants to embody 2 parts. the primary involves feeling confidence and feeling sensible regarding oneself. The second element involves feeling valued by others; that's, feeling that our achievements and contributions are recognized by people. once people’s esteem wants area unit met, they feel assured and see their contributions and achievements as valuable and necessary. However, once their esteem wants don't seem to be met, they'll expertise what man of science Alfred the Great Adler referred to as “feelings of inferiority.”

Self-Actualization
For one person, self-actualization would possibly involve serving to others; for an additional person, it'd involve achievements in an inventive} or creative field. primarily, self-actualization means that feeling that we tend to do what we tend to believe we tend to area unit meant to try to. in keeping with Maslow, achieving self-actualization is comparatively rare, and his samples of far-famed self-actualized people embody lawyer, Einstein, and missionary.


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