Question

In: Operations Management

Imagine that you have been a production operator manager for two years at a large gas...

Imagine that you have been a production operator manager for two years at a large gas distribution company. Recently, your director told you that the company is planning a large restructure, but that your department will not lose any employees. You decide that you need to use personal communication techniques to reach out to the people on your team and convince them that they are safe and they need to maintain their productivity levels for the upcoming year.

Fortunately, you have a large personal network of diverse contacts both inside and outside the company. But you know that some of your employees have much smaller networks, and you worry that they will not have the contacts they need in order to get a good perspective on the restructuring. Which of the following pieces of advice should you give to your employees to help them build their networks? Check all that apply.

A)Try to fill your network with people who are very similar to you, preferably people who do the same kind of work you do and people who have non-work backgrounds similar to yours. This will make it easier to develop relationships with them.

B)Reach out to people and do as many activities as you can with them. Try to fill your calendar so that you connect with as many people as possible.

C)You’re going to have a hard time building a network that you can use to support you through this restructuring, but start now to build your network before you need it the next time.

D)Make sure that when you build your network, you don’t always expect your contacts to be giving to you. You have to give as well as receive in order for a network to be effective.

Solutions

Expert Solution

Answer is: (B), (C), and (D)

(B) Reach out to people and do as many activities as you can with them. Try to fill your calendar so that you connect with as many people as possible.

(C) You’re going to have a hard time building a network that you can use to support you through this restructuring, but start now to build your network before you need it the next time.

D) Make sure that when you build your network, you don’t always expect your contacts to be giving to you. You have to give as well as receive in order for a network to be effective.

Explanation:

A diverse personal communication network is the most effective. Knowing and having more number of contacts help in widening or broadening the network. Hence, employees need to mingle with people from every interest, more importantly of different area and not only of their area. This will widen the network range and include diverse network. (Option A is incorrect)

Building a personal network beforetime will help a lot. Hence (Option C is correct.)

In a diverse network, giving and receiving should be ongoing every time. This can be done through engaging in different activities and event, as much as one can. (Option B and D are correct)

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