Discuss the potential benefits and challenges of using benchmarking within healthcare. Pick one specific operational challenge...

Discuss the potential benefits and challenges of using benchmarking within healthcare. Pick one specific operational challenge and answer the following questions:

What are the benefits of using benchmarking within healthcare?

What are the challenges of using benchmarking in healthcare?

How does benchmarking factor into financial matters from an operational perspective?

Expert Solution

Benchmarking is a part of quality management program.It is a continious process by which a organization can measure and compare its processes with other organizations. There are 4 types of benchmarking like

Generic benchmarking
Internal benchmarking
Functional benchmarking
Competitive benchmarking

Benefits of using benchmarking in healthcare

it helps in monitoring indicator
It creates a spirit of competition and that leads to best quality service
It improves the product quality
Increasing sales and property
It helps in lowering labor cost
seeking out new approaches to achieve the outcome
Goal oriented
Identifies the differences in outcome between organization leading to development

Challenges:

Innovation a great challenge in the healthcare system
Paying for pergformance reimbursement
Identifying peer is difficult to identify and compare
The collection and analysis of data and its action of what is to be benchmarked
Maintaining organisational culture and management has to be planned properly
Leadership is a great task to lead this program

The benchmarking has a financial impact to the operational department leading to expences to be done on new inventions in healthcare sector

Increase profitability on your medicare business
It aides to identify cost drivers
To gain advantage in hospital reimbursement

Nightingale answered 2 years ago

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