Gerontographics refers to the act of
acknowledging and accepting the differences in the ageing process
and also the differences n ageing dimensions. Usually segmentation
is done on the basis of data collected from the young generations.
However, the needs of the old are different from those of the
young. Based on gerontographics, which monitors the consumer
behaviour of older adults, the mature market is segregated into
four broad categories:
- Healthy Indulgers: The people
in this category are independent, active and in good health. They
are the least hesitant when it comes to indulging and stress on
product information. They are picky about the goods and services
they consume and welcome any technological innovation in the
market. This is a very good category for market surveys. (Eg- Baby
Boomers)
- Healthy Hermits: The old
people in this category exhibit good physical and mental health.
Psychologically they are detached from the society who do not care
about the newest technology entering the market. They are satisfied
with the subsistence level of consumption and is the least
responsive to marketing strategies. (Mature Generation)
- Ailing Outgoers: The old
people in this category do not exhibit the best in class health,
but tend to be very health conscious. They are responsive towards
new innovations and are very conscious about financial matters.
This is the best category when it comes to the market for consumer
goods and services and exhibit favourable behaviour towards market
strategies.
- Frail Recluses: These people
are psychologically detached from society and are lonely and
exhibit poor health. They are concerned about financial and
physical security and do not care much about product information
before going in for any purchase.
There are 6 different types of
living American generations which are as follows:
- The GI Generation: They were
born within 1926, who have witnessed the World Wars ad Great
Depression. They are regarded as ‘The Greatest Generation’ who
exhibit strong personality, energy, team spirit and did not believe
in the concept of retiring unless completely retiring from
life.
- Mature or Silent Generation:
They were born between 1927-1945 and witnessed the Korean and
Vietnamese War. They were disciplined, self conscious and believed
in relaxing after retirement from work.
- Baby Boomers: They were born
between 1946 and 1964. They believe in being self-righteous and
self-centred. They welcome any kind of change in the market and
usually spend a lot even in credit. They are a part of the ‘Healthy
Hermits’ category. They were the first generation to have given a
positive vibe to the word ‘retirement’ by looking forward to doing
more active things later in life.
- Generation X: They were born
between 1965-1980 and were smart but somewhat isolated. They have
been raised in a transition phase who lack the identity of a
separate generation. They are cautious, self-reliant and very
suspicious of all organizations.
- Generation Y: They were born
between 1981-2000 who are mature and focussed. This generation
expects a lot from itself and experience tremendous academic
pressure. They have unlimited access to information and demand a
good environment to work in.
- Generation Z/Boomlets: They
were born after 2001 who are born into the world of technology.
They are tech savvy and over saturated with brands, and at the same
time have seen very little of playing out in the open air.
The word ‘cohort’ means a group of
people having similar characteristics. The term ‘Cohort Analysis’ refers to a
study that focuses on the activities of a particular cohort. For
example, calculating the average income of a group of students
belonging to the same cohort, for a period of four years following
their graduation (say choosing students who graduated in 2012),
would be a cohort analysis.
Subjective Discretionary
Income refers to an estimate from the consumer’s end on
how much money is to be spent on non-essential goods or services.
The word ‘discretion’ means the power to make a choice among
different alternatives. Thus, subjective discretionary income
regarding certain consumer goods/services can help infer the
thinking patterns of consumers based on their consumption
preferences and behaviouristic patterns.
Social stratifications is
defined as a system by which the society categorizes people by
ranking them according to hierarchy. In every country, some groups
have greater wealth or power over others. This categorization is
what leads to social stratification.
Social status refers to the
position that one holds in a society. One single person can
identify with different social statuses at the same time. For
example, a person can simultaneously have the social status of
being a mother, a wife, a rich daughter, a teacher, an American and
a woman.
Social classes are often indexed
based on one single item or multiple items. Some of the pros and
cons can be explained as follows:
The pros of single-item indices
(like education, occupation, income etc) and thus the cons of
multi-item indices (Hollingshed Index of Social Position) include
the following:
- Single-item indices are easy to
calculate whereas multi-item indices involve complicated
calculation.
- Single-item indices are easy to
understand and interpret. The effect of each index can be
separately identified regarding how much of social status is being
affected by each factor. Multi-item indices are difficult to
interpret. The impact of each independent variable on the social
status cannot be identified easily.
The cons of single-item indices and
thus the pros of multi-item indices (Hollingshed Index of Social
Position) include the following:
- Single-item indices are less
accurate than well developed multi-item indices because the overall
social status of an individual is influenced by several dimensions
together rather than one single item at a time.
The social structure categories in
the United States can be divided into four broad types:
- The Upper Class: This
includes people who have either inherited wealth or have become
elites in the corporate world. They are further classified into the
‘upper-upper class’ and the ‘lower upper class’ and possess power
over other classes in the society.
- The Upper Middle Class: This
category consists of highly educated and salaried professionals.
Their occupations require very high academic qualifications.
- The Middle Class: This is the
most nebulous form of class which is not clearly defined with
distinguished characteristics. It contains individuals with a
mixture of characteristics from different classes. The class simply
called the middle class represents the lower end of the middle
class who have college degrees but not education of the highest
repute, or are well paid, but not as well as the professionals in
the upper middle class.
- The Working Class: This class
includes people working in low-level retail and service categories.
They are often unemployed and also temporarily (or contractually)
employed for manual labour. This class is characterised by poverty,
hunger and insecurity.