Question

In: Operations Management

How does Johnson & Johnson's culture support its business model? Can you determine any ways in...

How does Johnson & Johnson's culture support its business model? Can you determine any ways in which its top-management team influences its culture?

Solutions

Expert Solution

Johnson & Johnson has one of the best understandings of the diversity and the inclusive plans for their organisation. Even in thier mission as well as vision statement, they have talked about the inclusion of various aspects and diversity factors that makes the working of their organisation to achieve the success. The value the level of creativity, uniqueness and the perspective which is shared by each of the employee that helps the organisation to survive even the most harsh econimic terms and stay stronger together to stand in the industry alone. Thus, the top management of the organisation to create a healthy culture for the operational working of the organisation has identified two most important factors in its domain:

1. Diversity: Diversity means variety. Johnson & Johnshon has a strategic approach in appointing all the diversity from all around the world which would help the organisation to understand the varieties of people, market and also their employees of how to effectively make their needs come tru anyhow. It's about the customer and the employees for which the organisation is working, employees from all backgrounds, beliefed and with the most strategic and amazing human experience are all coming together to achieve the goals all together. The organisation view the world from a different point, by having the diversity the culture of the company is open, problem solving is more, potential ideas are more, more solutions and strategies could be developed for problems and at last, mobilisation is effective to bring happiness to the market.

2. Inclusion: Another important dimension for this happy and healthy culture of the organisation is the inclusion factor. Inclusion for Johnson & Johnson means to create a deep sense of attachment, belonging and love within the employees towards each other, society and the organisation all together. It's about creating a cultute where the employees are valued and cared, their ideas are heard, they are nurterer and developed into the most advanced version of themselves and at last, communicate this culture to the new ones for the continuity and sustainability of the business.


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