Question

How did the concept of total quality save Japan after the second world war?

Answer 1

Ishikawa was one of the famous and rich industrialist in Japan after the Second World War. Post war, Ishikawa introduced Edward Deming and Joseph M Juran to the Japaneese manufacturing units. The introduction led to the focus on statistic Quality control through Statistic Process Charts developed by Shewhart. This led Japan into a Quality revolution post war. They introduced the role of statistics in the quality control which led to many advantages.

Advantages of Total Quality to Japan After World War 2 -

1. After the war, the production was less due to safety concerns and quality was not a focus point in America or Europe. Japan with the help of statistic control and lectures from Deming and Juran whichled them to produce quality products. The variability was less and hence, the products were desired around the world by many countries from Japan instead of America or China. After the revolution, Deming Award was introduced and organizations were keen to recieve it to get worldwide acknowledgement. Hence, Japan became the epicenter of quality products on the globe.

2. Many companies such as Toyota, Fuijitsu, NEC and Hitachi were the early adopters and Total Quality Management became the docus for the Japaneese Manufacturing Industry.

3. Ishikawa's concepts such as Fish bone diagram led Japan to implement it in complex business processes and to identify the underlying reason. This initiated the quality movement in Japan,

4. The less variability of the products manufactured in Japan at less costs convinced customers around the world and Japan gained worldwide acknwledgement in the field of Quality.