Question

which 21st-century technology is seen as the most versatile and widely used today? name 5 areas which it helped develop

Answer 1

Social media technology is seen as the most versatile and widely used today. The five areas that it has helped to develop are as follows:

· Social communication: Social media has eased the process of social interaction. People can talk to each other, and see each other without meeting personally through social media with just a fingertip.

· Marketing communication: Social media can be used for marketing. Business organizations can display product catalogs with price details on their social media pages to inform customers about their product and price details.

· Customer relationship management: Social media is the most effective platform for customer relationship management. A personalized approach can be taken by the business entities to know consumer preferences.

· Managing foreign employees: Social media can provide a significant platform for multinational organizations to maintain personalized communication with foreign employees.

· To important information to the targeted community: The policymakers can use social media platforms like Facebook, YouTube, and Instagram to convey policy information to the target audience.