Question

How are certain patient populations (e.g. non-English speaking or those in chronic pain) disproportionately affected by patient centered care in healthcare?

Answer 1

The IOM (Institute of Medicine) defines patient-centered care as: “Providing care that is respectful of, and responsive to, individualpatient preferences, needs and values, and ensuring that patient values guide all clinical decisions.”

We can expect patients from various cultures and backgrounds in the hospitals or health care set-up. At times the standard care system would not meet the needs or understand the requirement of the patients due to various concerns may be financial or emotional. Enlisted some concerns due to pateint centred care system.

1: Ensuring that patients come to the PCMH first requires high levels of education, engagement, and satisfaction with the healthcare provider

The evidence may be there, but how do providers achieve similar results? The first step is one of the hardest: turning reluctant patients into engaged partners in their own care. Engaged patients are more likely to turn to their primary care provider instead of the emergency room, or to take their medications properly to manage conditions that might otherwise land them in the hospital.

To create a culture of engagement, providers must listen to the patient voice and understand their population in order to implement effective strategies for maintaining a positive conversation.

2: Creating a robust health IT infrastructure requires significant financial investment and strong buy-in from leadership and clinical staff

It’s no secret that achieving a fully integrated, interoperable, effective health IT ecosystem with all the bells and whistles of clinical decision support and predictive analytics is very difficult to do. It’s also very expensive. Providers may wish to invest in infrastructure a little bit at a time, which makes good money sense, but may also drag out the process for longer than is desirable.

3: Achieving accreditation takes dedication, time, and teamwork

“If you’re looking to get recognized by one of the accrediting bodies, you’re looking at a pile of documentation and reports that need to be collected and proofread and reviewed and the whole nine yards,” he says. “It can get lost in making sure that your physicians are hitting their meaningful use targets, or making sure that you’re hitting your quality targets for pay for performance contracts.”