Question

#2 Based on what you saw in the video, which theory of management would you say is practiced here at Caffeine & Crullers?

A) scientific management, which uses scientific data to improve efficiency and productivity

B) bureaucratic organization, which emphasizes the adherence to rules and regulations

C) human resources perspective, which promotes motivation through job design

D) systems thinking, which seeks to coordinate the efforts of all subparts in a way that creates synergy, or maximum performance

See below the script of the video

>> Carlos thinks ambushing me will get him a raise. I cannot let him flap my jacks.

>> I thought Jane knew better. She's got her MBA from Wisconsin. Okay, so it's one of the lesser campuses, but still, she thinks she can pull the hyper on me? On me.

>> You know how the market is, Carlos. You're in finance.

>> But little Carrie's making $10,000 more than me? I've been with C and C for 12 years.

>> You more than anyone know that we can't afford to give everyone big raises.

>> Don't you care?

>> I've been round and square with Edmund. You know how he is.

>> If you have to hire someone to replace me, it's going to cost you a lot more than 10,000.

>> Are you threatening me?

>> Jim Hunniman would know how to fix this.

>> You had better decaffeinate, Carlos, and go figure out how to reconcile that increased line item in your budget.

>> Heather's not happy either.

>> Then make a complaint out for your phone now.

>> She's going to give you study after study about pay and motivation. Oh, and she'll cry.

>> You two can line up your experts to poke holes in my donut, but that does not change anything.

>> Are you afraid to talk to her?

>> Of course not.

Answer 1

B) bureaucratic organization, which emphasizes the adherence to rules and regulations.

The decision by top bosses is being kept at the centre of all the discussions.

Weber's theory of bureaucratic management also has two essential elements. First, it entails structuring an organization into a hierarchy. Secondly, the organization and its members are governed by clearly defined rational-legal decision-making rules. Each element helps an organization to achieve its goals.

An organizational hierarchy is the arrangement of the organization by level of authority in reference to the levels above and below it. For example, a vice-president of marketing is below the company's president, at the same level as the company's vice president of sales, and above the supervisor of the company's social media department. Each level answers to the level above it, with the ultimate leader of the organization at the top.