Question

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Question 01: Prepare a training method based on training and development objectives of an organization (300 words)

Question 02: Prepare a program of training and development using different evaluation methods and techniques. (300 words)

(PREFERABLY TO YOUR CURRENT JOB or IN YOUR OWN BUSINESS)

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Note: Plagiarism is strictly prohibited please do not copy paste from internet

do the second question as per chegg policy

Answer 1

Question 01

Industry Selected: Banking

Training method based on training and development objectives of a banking company

Training is the process of developing skills, knowledge, and competencies of the workforce to equip them to do their job in an efficient and effective manner. Through training, an employee gets essential job-related skills. Bank employees also must get chances to attend continuous training as they want to enhance their knowledge and skills because it is very much vital for attaining customer satisfaction.

Training and development objectives of a banking company

The following are the important objectives of the training and development objectives of a banking company.

1. Optimum utilization of workforce-Banking is an employee-driven industry so that the available human power must be utilized in an optimum manner, training helps in it.

2. Development of employees-Banking is a very dynamic industry, changes are taking place in this industry at a very faster rate, so training is a must for employees to get themselves acquainted with it.

3. Development of skills and knowledge of the workforce-Customer satisfaction and development of skills and knowledge is very much related, skills and knowledge can be imparted on employees through a scientific training program.

4. Achievement of Quality-Like in the case of any service sector organization employee's performance is the most important component in achieving the quality of banking services also. Quality of services can be ensured through training programs.

5. Facing challenges-With the advancement of technology banking companies are facing some new challenges, training programs will be helpful for the employees to meet the challenges.

Training method suitable for a banking company

The method of training for bank employees should be select on the basis of needs. Generally, on-the-job training methods are suitable for banking organizations. On-the-job training means the training given in the job itself. From this category following methods can be applied in a banking concern.

1. Supervision or coaching method-Here in this method a bank staff will learn things by doing it independently. Whenever an employee does something that affects the quality of service will be monitored and corrected by his superior. It helps a bank staff to gain practical knowledge.

2. Job Rotation-Job rotation is another method of training that can be given to bank employees. Here the jobs are changing on a weekly or monthly basis. It helps the employee to learn new things and also in avoiding the monotony of doing the same job all the time.