In: Operations Management
About the Company
Almarai is an integrated organization spanning its food and
beverage products from dairy farms through to retail stores.The
other brands are known as “ALMARAI”, “ALYOUM”, “SMOOTHY” and
“ZADY”. Almarai company limited, a dairy company, provides
nutritious food and beverages in Saudi Arabia. It provides dairy
liquids, including flavored milks and lactose-free milk; yoghurts
and desserts; food products, such as cheese spreads, cheese slices,
butter, ghee, cream, and mozzarella; fruit juices; bakery products,
including breads, ready-to-eat pastries, and biscuits; and poultry
products.
Almarai is the largest integrated dairy foods company in the world,
with a reputation for quality that is unmatched within the gulf
countries. Almarai began in 1976 under the leadership of HH Prince
Sultan bin Mohammed bin Saud Al Kabeer, as it remains to this day.
The company's headquarters are based in Riyadh, the capital of the
Kingdom of Saudi Arabia, and the Almarai company extends throughout
the Arabian Peninsula, leading and influencing the agricultural,
dairy processing and food distribution industries.
Logistics In terms of the scale of asserts, the miles cover, and
the quantities deliver, Almarai’s transport and logistics division
is larger than any logistics company in the Middle East. The
division comprises over 1,300 trucks and 1,400 cold trailers. The
farming division runs 600 trucks as well. This wholly -Owned
logistics operation ensures that products are delivered on time and
in perfect condition.
Over 3.000 T&L employees look after transport, warehousing,
maintenance and planning. Our logistics team remains committed to
improving road safety. It is imperative that our products are
delivered to consumers fresh and within a very tight timeframe, and
so our attention to detail when it comes to scheduling and
temperature control is unrivalled.
Managing supply chain Vertical integration requires Almarai’s
stringent quality standards to be met or surpassed at every stage.
First-class ingredients are sourced from around the world before
passing through industry leading manufacturing facilities in Saudi
Arabia, Egypt and Jordan. Almarai import 1.5 million tons of animal
feed annually, an increasing proportion of which is supplied from
our own arable farming assets around the world. These are managed
according to international best practice principles, ensuring that
that our dairy and poultry farms consume only the highest quality
feed.
Supply chain design Supply chain design process is helpful to
enhance the profitability and the shareholder valuation. The
management of Almarai requires to follow the market and the
sourcing strategies. This will generate the optimum financial
performance. Supply chain design needs to manage the constraints
and margins. By following these regulations and practices in their
business, the management of the organisation can earn higher
profitability. It is argued that there is uncertainty as well as
risk in demand and supply and these are required to the
organisation during the designing of supply chain. On the other
hand, Almarai needs to balance the short term and longterm plans
and objectives. Therefore, it can be inferred that supply chain
design requires to provide the organisation a detailed insights,
which would shows how the demand can achieve the business
profitability. In addition, with the help of supply chain designs,
opportunities to increase the profit can be identified. Moreover,
supply chain cost can reduce the consumer responsiveness.
Figure : Supply chain design
Responding to rapid business growth, food and beverage producer
Almarai Company expanded its workforce to more than 20,000
employees. Yet the company’s paper-based, manual HR processes
caused inefficiencies, inaccurate data, and excessive delays in
handling employee and manager requests. By deploying SAP® software,
Saudi Arabia–based Almarai automated its HR processes, helping to
reduce cycle times and costs and increase employee
satisfaction.
Identification of major operation areas and the competitive
advantage It is stated that the operation areas are critical to the
competitive advantage of an organisation. There are five major
operational areas, which can gain the competitive advantage of
Almarai. These operational areas are such as quality, speed,
dependability, flexibility and cost.
It is mentioned that quality can enhance the competitive advantage
of the organisation. As a result, it can be stated that the
organisation can set out their targeted consumers. In addition,
Almarai can reduce the price of their manufacturing goods. However,
the speed aspect can deliver their products to the consumers more
quickly. This aspect can also offer superior consumer services,
which focus to the after sales services. Hence, it can be mentioned
that the organisational risks can be reduced.
Dependability is helpful to identify the level of stocks of the
organisation. In order to measure the level of stock of the
organisation, Almarai requires to improve the working conditions as
well as the internal maintaining facilities. This would in turn
save the money of the organisation due to the lack of disruption.
The workplace flexibility can be categorised into four sections
such as product, mix of the goods, quantity and the
delivery.Almarai has focused to the quantity and the time of
delivery in order to satisfy the consumers’ needs. This will
improve the product development approach for the development of new
products. Evaluate the performance of each area
In order to measure the performance of quality, speed, flexibility,
dependability and cost for gaining the competitive advantage, the
organisation has used some specific tools such as capacity
planning, inventory management, supply chain design and the quality
management. Capacity planning is helpful to forecast the budget of
a business in order to meet the present operations and can meet the
business objectives. As a result, based on the predicted budget,
Almarai can set out the price of the products and the quality
aspect can be improved. Moreover, capacity planning is helpful to
identify the future capacity needs. This will in turn increase the
production of an organisation. It can monitor the cost structure of
the manufactured goods.
Supply chain management is a network, which can move the product
from one stage to another. In addition, this can increase the
customer service of the organisation. Therefore, it can be
mentioned that Almarai aimed to improve the customer service of the
organisation by delivering the products to the customers within the
proposed date. Therefore, the speed aspect can perform successfully
in order to gain the competitive advantage of an
organisation.
It can be recommended that Almarai requires to follow some relevant
marketing dynamics such as speed, dependability, flexibility, cost
and quality, which can gain the competitive advantage of the
business. In this respect, it can be stated that if Almarai would
not be able to deliver the products to the consumers, then the good
will of the organisation towards the consumers would be declined.
The dairy farm has planned to set out the price of the product
affordable. They used modern technology and updated techniques in
the manufacturing process. As a result, it can be inferred that the
quality of products would be improved. This would be helpful to
gain the competitive advantage of the organisation. In this
respect, it can be stated that Almarai has the competitive
advantage in the manufacturing of dairy products based on the level
of stock.
Capacity management can efficiently estimate this level of stock of
an organisation. Therefore, it can be mentioned that the
productivity and service quality of the organisation will be
increased.
Questions
1.What are the challenges faced in logistics and
transportation?
2.How the supply chain design helps to manage the constraints and
margins?
3.What are the dynamics followed to satisfy the customer
needs?
4.Which is focused to reduce the organizational risk?
5.What are the recommendations for gaining competitive advantage of
the business?
Answer:-
Here are examining about the instance of alamrai about the organization. And examining competitive advantage, chance realities, challenges of transportation and so forth.
1)
The challenges looked by coordinations and transportation are following. The coordinations as far as size of affirms, the miles spread, and the amounts convey. Alamarai coordinations and transportation division is bigger than any coordinations organization in Middle East. The division involves more than 1300 trucks and 1400 cold trailers. The cultivating division runs600 too.
The entirely possessed coordinations activity guarantees that items are conveyed on schedule and in impeccable condition. In excess of 3000 representatives in coordinations and transport care for transport , warehousing, upkeep, and arranging. And the groups kg coordinations stays focused on improving street wellbeing.
2)
Store network plan hepls in the edge based streamlining. This advancement serves to dekiver more items which can give great benefits and not giving the items to the clients which will return low benefit. To deal with the constraints the various strides in the store network are so they can beat the compelling advance.
3)
To fulfill the client needs, these dynamics are followed, for example, quality items are given at low cost. And the quality confirmation and accessibility are additionally fulfill the requirements of client. Set out the value which is affordable and at respectable quality serves to fulfilling the requirements of client.
And accessible all poultry and journal ranch items, for example, milk, cream, cakes, yogurt, and so on. It serves to accessible all items to the client, which fulfill the needs of client.
4)
Alamrai can scaled down the cost of assembling merchandise. Anyway , the speed viewpoint can convey their items to the buyers all the more rapidly. This perspective additionally offer better buyer administrations , which center than the after deals administrations.
Henceforth it very well may be referenced the hierarchical hazard can be diminished.
5)
The association ought to konw about the competitive advantage why it is utilized and what is the importance of the word competitve.
A business ought to lessen the overhead and the expenses of creation so the clients ought to get top notch item at a value which is not exactly the market cost.
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