In: Operations Management
how spotify's value proposition affects its approach to the products and services they offer to its customers
SPOTIFY'S VALUE PROPOSITION
The application creates accessibility by providing music artists
with a medium to earn money through their music.
Spotify mainly provides five significant value propositions which
are explained further-
1. ACCESSIBILITY
This means that anyone purchasing the music streaming app's package
for a month, quarterly or even annually can easily access countless
amount of artists, their music and even upload music in case they
are an artist. It makes accessing and exploring music very simple
and convenient.
2. PRICING
Spotify Premium costs $9.99/month. They also provide a 30 day free
trial. Another lucrative offer they provide are family and student
plans which have discounted rates.
3. CUSTOMIZATION
One of the most attractive features of Spotify is it's ability to
peak inside your playlists, the type of artists you prefer and the
kind of music you like. Then they find similar songs and artists
which gives a sense of customization to the customer.
4. PERFORMANCE
Performance of Spotify is appreciated by thousands of people and
receives very less complaints as compared to the other music
streaming applications.
5. BRAND and STATUS
Spotify is a premium brand which is well recognised by people all
over the world.