Question

In: Operations Management

This is an assignment about McDonald`s: What is the current structure of the company (org chart)?...

This is an assignment about McDonald`s:

What is the current structure of the company (org chart)?

What model of authority is present in the company?

What communication style is present in the company?

What leadership model is present in the company?

What model of coaching/empowerment is present in the company?

Expert Solution

McDonald's ORganisation Structure:

CHAIRMAN & COO

McDonald's Model of Authority:

In McDonald the line of autority if follwed. Rules and Procedure authority if followed inoder to ensure the productivity of employyess. They are framing thr rules and procedures and instructing the information to all the individuals who are related with McDonald's business operations.

McDonald's Communication Style:

In McDonal informal communication strategy if followed. Informal communication strategy in McDonalds business operations benefits more. For better customer service and organisational performance informal communication strategy benifits more.

For internal mcommunication and external communication McDonalds using different communication techniques. For internal communication they are using different communication channels such as internet and weekly news letter which benifits McDonalds to stay connected with its valuable staff.

For externa communication number of strategies are followed by McDonalds, such as

Advertisements in Magazines
Advertising on Television channels
Brouchers and Posters
Print advertisements
Various public relations events and activities
Digital communications
Social medias
Mobile advertisements

McDonald's Leadership Style:

Charismatic leadership style is followed in McDonalds. Skinner is following Charismatic leadership style with clear and strict policies and procedures.By motivating the followers to perform well and to increase the productivity, Skinner motivates individuals in work place in order to perform work effectively.

Model of coaching and empowerment in McDonald:

McDonald is following Kroc's principles which benefits them in a great manner. This helps in gaining better employee and customer satisfaction and it results into less labour turnover.

keosha answered 6 months ago

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