Question

In: Statistics and Probability

What’s the business implication of Fedex Office stores versus UPS Store. Define the question Set measurement...

What’s the business implication of Fedex Office stores versus UPS Store.

Define the question

Set measurement

How will we sample? Why?

Collect Data

Analyze Data

Interpret the data

Solutions

Expert Solution

(a) UPS Vs. FedEx

1. These are two leading delivery services companies and main competitors to each other, at least in the public eye.

2. While UPS is wildly known for its domestic ground package delivery, FedEx is mostly recognized for its worldwide air express freight.

3. Package Delivery Vs. Express Service- UPS also being a common carrier in air freight and FedEx having a similar package delivery unit called FedEx Ground, the reality is UPS' ground package business and FedEx's air express operation are, respectively, the bread and butter for each company.

4. The UPS Store Vs. FedEx Office- The UPS Store is often a relatively small retail setting, independently owned by franchisees. It primarily serves retail customers and small businesses for their small package delivery needs plus certain postal and shipping-related services. FedEx Offices usually occupy large spaces, really resembling big offices, and are corporate owned. FedEx Office can provide sophisticated equipment such as digital photo kiosks, laser printers or desktops with image scanner and Adobe design software

5. The E-Commerce Effect

UPS has seen increased demand for its business and even struggled to keep up its capacity during times of heavy shipping orders.FedEx's strength does not play into e-commerce development. To catch on with e-commerce's demand for shorter-distance delivery, FedEx may have to realign its business model more toward its FedEx Ground while keeping its express advantage.

6. Single Network Vs. Independent Operations

UPS to gain competitive strengths by maximizing network efficiency and asset utilization. FedEx's strategy is for its different business units, such as express, ground, freight and services, to operate independently.

how will we sample

  • those that are based on probability sampling methods and those based on non-probability sampling techniques.
  • In a probability sample, all persons in the target population have a change of being selected for the survey sample and we know what that chance is.
  • Non-probability sampling methods do not share this feature that everyone in a population has a chance of being selected and researchers know exactly what that chance is. Participants are typically not selected at random to be included in the sample but rather come to be included by other means, for instance because they volunteer, a person’s chance of being in the sample is unknown.

Collecting data

  • IN-PERSON INTERVIEWS

  • TELEPHONE INTERVIEWS

  • MAILED QUESTIONNAIRES

  • ONLINE QUESTIONNAIRES

Analyzing data

  1. Take a look at your top research questions.
  2. Cross-tabulate and filter your results.
  3. Crunch the numbers.
  4. Draw conclusions.

Interpreting Survey Results

  1. Ask the right questions. Effective interpretation starts with the survey itself. ...
  2. For open-ended questions, start broad and drill down.
  3. Filter for key phrases.
  4. Display results visually.
  5. Use other data to understand (and sometimes discount) results.
  6. Interpret through the lens of your goals—both overarching and current.

orchestra answered 2 years ago
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