Question

You are the newly appointed health and safety representative for your work group. The organisation is a large department store and wanting to ensure its health and safety compliance. You have just completed an investigation and have discovered the following

If workers raised issues, they were generally ignored, what are the factors, action to be taken, the person responsible, additional factors, date and KPI's ??

Answer 1

Factor	Actions to be taken	Date	Person responsible	Additional factors	KPIs
Workers are unsure of the health and safety legislation and codes of practice	Create manuals and guides to be filled in online in the system, with the information of each worker.	2 months	Health/Safety manager	All the workers in all the areas need to answer the questionnaire about health and safety in their departments after the determined period of 2 months	Evaluation by the Health and Safety committee of the answers.
A health and safety training needs analysis has not been conducted for two years	Organise training The manager of Health and Safety will be responsible for developing the training and the deliver to the workers, with help of the Health and Safety representatives. The costs will be calculated according to the necessities for training in each department.	4 months	- Health and Safety manager - Health and Safety representative - Health and Safety internships	All the workers will receive training during the period of time resigned for.	The Health and Safety committee will be responsible for analysing and measuring training feedback and measure percentage of incidents after training
There is no mechanism to inform workers of hazards (and their assessment) that have been identified in their work area	Hazard assessment will be available of the internal web system for all workers any time. Management will be responsible to provide training for the internships for uploading the information content in the hazard assessments for the past 3 years in the company	4 months	Health and Safety manager - Health and Safety internships	All the workers will be required to access the page once a week for measurement and controlling by the HS department	After the 4 months of implementation all the workers will be required to access the information once a week to gather knowledge about the previous hazards in the past years/months.
There is no procedure in place to use data to identify risks, control those risks, or monitor outcomes of reported inadequacies	The department of Health and Safety will be responsible to create and deliver to each department the risk assessment for controlling the outcomes reported	2 months	Health and Safety manager - Health and Safety internships	All the workers will be required to access the risk assessments once a week for the first month of implementation for training and learning the tools.	The managers and supervisors of each department will be responsible for keeping the assessment updated.