Question

In: Operations Management

Using social media has streamlined a process that was an elaborate process for the organization. It...

Using social media has streamlined a process that was an elaborate process for the organization. It took great practice to find talent and there were many interview steps to help find candidates. Because social media has limited the contact with the applicant, do you feel these processes can help find the best candidates for the job? Do you feel the resume can be the best opportunity to understand a candidate and understand the skill the applicant may bring? Limited interaction with a candidate can cause the organization to miss a sound candidate if an applicant is not skilled in listing those key words in the resume that will be picked up by the media site, the company can miss sound applicants. What process can help eliminate this opportunity?

Solutions

Expert Solution

Social media now a days has brought various revolutionary changes in many fields including professional communications.

Few factors shall be considered while analysing impact of social media and changes took place due to its adoptions.

Huge Reach in Short Time: This is most advantagious thing about social media, it can reach up to huge no. of revevent candidates all around the world and organizations can mention key skill requirements for desired candidates and can select only relevant candidates with required knowledge and skills.

Quick Responses for Urgent Openings: As mentioned earlier information floats within seconds hence urgent requirements can be filled timely by using social media.

Interviews by Video Conferencing: This practice is adopted by many organizations now a days and inital communication by video conferencing through social media sites has helped time of both candidates and organizations, its helpful in analyzing personality, communication skills, interests, language skills, understanding of job responsibilities and if candidate looks suitable for position he is called for face to face interview. This is answer to this process can reduce posibility of hiring wrong candidate and company can select sound applicants.

Resume is short description of your academic record, work experience, other skills and your contact details, it shows your your academic strength and skill set and same is verified during job interview. It means resume does not help us to understand exact skills of candidates it has to be verified by interview panel during interview.

Companies have some must required skills and some basic requirements for every positions and during interview, panel focuses on these requirements mostly, it helps them to hire desired candidates.

Steps to be taken to increase chances of hiring sound candidates:

1) Proper profile creation by candidates:

As processes are changing sound candiates also need to prepare proper profile on social media in order to catch attraction of recruiters and to grab opportunities. Candidate not only require desired knowledge and skills but also skill to represent it properly on their profile to catch attraction of employers, by doing so sound candidates will be on top list for available candidates to employers as employers often use certain key words or filters to search candidates, hiring procedure involves lot of scrutiny hence information posted by candidate is verified before final selection.

2) Profile verification by social media sites: Employers should use only those social media sites which has verified candidate profiles, sites can ask candidates to upload copies of relevent documents for verification.

3) Visible endorsements by experts in field: This can act as digital references for skills of candidates on social media profiles. Recruiters can also reach to these experts for their feedback if required.

4) Verification with previous employers: Previous employment history can also help to judge soundness of candidates, recruiters can verify performance of candates from these companies also.

5) Provision to report spams: There should be a provision to report spam profiles if any recruiter observed misleading information provided by candidate.

In conclusion,I would like to say that social media is just a medium of contact and initial interaction between jobseekers and recruiters. Candidate is called for an interview if HR feels that he is suitable for attending interview perticular position, details scrutiny of documents and verification of knowledge and skills is done by expert panel conducting interviews.

Hiring suitable candidate in interview is again a skill and companies mostly hire candidates skilled in job responsibilities they are hiring for rather than verification of overall skill set mentioned by candidate in resume.

Salary demand of candidate also matters sometimes you must be affordable to them !!!


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