In: Operations Management
1) What is the importance of positive messaging? How can you convey positive messages about yourself in your professional communications? In your Final Portfolio? Share a tactic you can use to improve your positive messaging or tone?
What is the importance of positive messaging? How can
you convey positive messages aboutyourself in your professional
communications? In your Final Portfolio? Share a tactic you can use
toimprove your positive messaging or tone?
The importance of positive messaging is more so the ability to convey negative messaging in a more palatable way, or as the song in the movie Mary Poppins goes, "a spoon full of sugar makes the medicine go down." Bad or unpleasant news is never welcomed, but it is a reality of life and in doing business. How and how we convey that news makes it more comfortable to take or lessen the blow. In our text regarding positive emphasis, it is a way of looking at things in either half empty or half full perspective. So the message must still be done but, the way you craft the message makes it easier to take.
Another way to do that, I feel, is to utilize the reader benefit talked about in module eight. By thinking about the reader's benefits and feelings, fears, needs, and what motivates them, you can structure any message to fit what you are trying to convey or inform the reader about, be it whatever the situation. In module eight, they talk about Maslow's model to follow in determining a reader's benefits looking at their fears, feelings, needs, and motivation, which is a great template to follow,
These tactics will also work in how you convey yourself in professional communication by taking what may be perceived as a negative, keeping in mind your audience/reader, and what they may look at as being a glass half full and turn it into a full glass. As most of us in this class are either getting a degree for the first time or like myself, changing careers and furthering my education, we have had to resort to jobs that either are not in the scope of our new professions or that of our old professions. So when trying to write a resume you will have to craft in your cover letter an explanation in the radical gap change in your work history. In my case, for example, I chose to work as a server in a restaurant to accommodate my changing schedule in school. I do not craft the change without giving a positive spin on the three years of working in a field that is radically different from where I worked previously; it could give a negative impression. So in my cover letter, I will have to employ the lessons of the modules in this week's readings to convey the information while removing any negativity that could be perceived. An example would be, in my cover letter to a future employer about the change, I should plant a seed in their mind about my personality that covey's perseverance, diligence, and a strong work ethic. So the spin is greatly more positive than what is listed in my resume.