Question

In: Operations Management

Determine, Closed Loop Diagram (CLD) for a restaurant case. Following variables: Quality of the service, ...

Determine, Closed Loop Diagram (CLD) for a restaurant case.

Following variables:

Quality of the service,

 New (Arriving) Customer,

 Marketing Studies on Social Media 

Customers occupying tables, 

Queue for seating.

Solutions

Expert Solution

Answer:

A causal circle graph (CLD) is a causal diagram that guides in visualizing how various factors in a system are interrelated. The diagram consists of a set of hubs and edges. Nodes represent to the factors and edges are the connections that represent to an association or a connection between the two factors. A connection checked positive demonstrates a positive connection and a connection stamped negative shows a negative connection. A positive causal connection implies the two hubs change in a similar course, for example if the hub in which the link starts decreases, the other node likewise diminishes. Also, if the hub where the connection begins expands, the other hub increments too. A negative causal interface implies the two hubs change in opposite directions, for example on the off chance that the hub where the connection begins expands, the other hub diminishes and vice versa

Closed cycles in the graph are significant features of the CLDs. A closed cycle is either characterized as are inforcing or adjusting feedback loop. A reinforcing circle is a cycle in which the impact of a variety in any variable proliferates through the circle and returns to the variable reinforcing the initial deviation i.e. if a variable increments in a reinforcing loop the impact through the cycle will restore an expansion to a similar variable and the other way around. An adjusting circle is the cycle wherein the impact of a variety in any factor spreads through the circle and comes back to the variable a deviation inverse to the underlying one for example in the event that a variable increments in an adjusting circle the impact through the cycle will restore a diminishing to a similar variable and vice versa.

If a variable varies in a reinforcing circle the impact of the change reinforces the underlying variety. The impact of the variety will at that point make another strengthening impact. Without breaking the circle the framework will be trapped in an endless loop of roundabout chain responses. Consequently, shut circles are basic highlights in the CLDs.

Example of positive reinforcing circle:

-> The measure of the Bank Balance will influence the amount of the Earned Interest, as represented by the top blue blot, pointing from Bank Balance to Earned Interest.

-> Since an expansion in Bank balance brings about an expansion in Earned Interest, this connection is sure, which is signified with a "+".

-> The Earned premium gets added to the Bank balance, likewise a positive connection, spoke to by the base blue arrow.

-> The causal impact between these hubs frames a positive reinforcing circle, represented by the green arrow, which is indicated with a "R"


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