Question

1. Identify three characteristics of managers that motivate and increase employee engagement.

2. How would you recruit and select managers to join the organization with the assurance that they had these characteristics and a management philosophy that would inspire high levels of employee engagement and create an organizational climate for engagement?

Answer 1

1. The three characteristics of a manager that can motivate and increase employee engagement are:

• Collaborative skills
• Constructive feedback
• Appreciative skills

2. The recruitment process usually involves a discussion with the HR manager of the company. The manager will have to ask questions to the candidate keeping these qualities in mind. Based on the answers given by the applicant the HR manager can judge whether he possess all the required skills to increase the employee engagement. Some of the companies make use of situation based test and ask the applicant to answer the questions quickly based on how would they react to a certain situation. This activity will give a clear picture of what skills the candidate possesses. The company can also ask for professional references and contact them to know more about the candidate and learn how good he is in employee engagement. The HR manager can also ask the candidate to gives examples of him taking part in improving the employee engagement to prove that he is a good fit for the role. These are some of the ways used to test the employee engagement skills of a manager candidate.