Questions
Managing Service, Information and Control Going Lean at Starbucks It started off as a day basically...

Managing Service, Information and Control
Going Lean at Starbucks
It started off as a day basically like any other. You went into the Starbucks that you manage, helped the employees open the store, and thought about making a dent in the mountain of paperwork left over from the previous week. But then, you got an unexpected visit from a team at the corporate office. They started talking about the need to lower labor costs, improve efficiency, and increase productivity. When you asked them how they planned on doing all that, their response was “lean production.”
They informed you that lean production is a management philosophy derived from Toyota that is focused on reducing waste. Whether it’s wasted motion, wasted time, or wasted parts, the goal of lean production is to eliminate waste so that all the members of an organization can do their work efficiently. The executives then show you all the “waste” that’s in your stores right now—baristas bending over to scoop coffee from a counter below, others waiting for coffee to fully drain before starting a new pot, one worker carrying trays of pastries from storage to the display case, another spending ten seconds per drink to read the milk label. They even show you a map showing the winding trail that a barista takes in making a single drink. It looks like a big pile of spaghetti, you think to yourself.
With lean production, the executives explain, you can reduce the amount of motion that employees spend making drinks, and the amount of time they spend reaching for stuff, reading labels, or moving from here to there. This will make your store more efficient and productive, so that the same number of employees can serve more customers.
You’re intrigued by all of this, as nothing would please your supervisors more than increased revenue and lower costs. But you’re also worried about how your employees will react. Many of them came to work at Starbucks because it wasn’t like other fast-food chains that only focus on speed, speed, and speed. How will they feel once you tell them that they’ll have to change the way they work to become faster? What if they feel like you just want them to be coffee-making robots, leaving them no time to interact with customers or experiment with new drinks? Consider these issues with the questions below.

The Problem with Cups
Starbucks has always strived to take leadership in environmental issues, whether it was by encouraging customers to compost used coffee grounds or offering free coffee drinks to customers who brought in their own reusable mugs. But the company faces a major problem that has few solutions—cups. Across all of its stores, Starbucks uses more than 3 billion paper cups every year, most of which end up in the trash. Though the company would love to recycle these cups, it can’t, since most processors don’t have a process for recycling paper cups that are lined with plastic, as the Starbucks cups are. The plastic lining also prevents the cups from being composted.

Questions: Please explain your answers thoroughly in paragraph form.
1. How would an increase in efficiency and production benefit your employees?

2. How would you address employees’ concerns that they are being transformed into coffee-making robots?

3. How can Starbucks maintain its commitment to reducing waste as it keeps sending paper cups to landfills?

4. What steps do you think Starbucks could take to reduce the number of paper cups it uses?

5. Describe the strategies managers can use for waste prevention and reduction.

In: Operations Management

information about Ethics and social responsibility in supply chain and logistics management. additional information should include...

information about Ethics and social responsibility in supply chain and logistics management. additional information should include case analyses, quantitative data, qualitative data, and other material that help support your mastery of this material

In: Operations Management

Below is a network. Each node or router has a letter from A to P. The...

Below is a network. Each node or router has a letter from A to P.

The cost of each link is shown in the graph. The cost of each link is in the middle of the link between the two letters. (It is a perfect grid although the links may not align completely)

The cost of some links is shown as the * symbol. The cost of each of those links correspond the first letter of your last name. If your last name starts with A then the cost of all the links that have a * is 1. If your last name starts with B then the cost of all the links that have a * is 2 (and so on). Assume that the cost of the link is the same in both directions. For example, assume that A to B is 15 and B to A is also 15.

   M ----14---- N ---- *----O ----13---- P

   |                     |                |                   |

14                 10               10                 6

   |                     |                  |                  |

   I ---- 14 ---- G ----11----K ---- * ----L

   |                |                 |                |

   8                     15                  5                  18

   |                   |                 |                    |

   E ----11----- F --- * ---- G ---12 -----H

   |                     |                   |                  |

   *                  16               13                *

   |                |               |                 |

   A ----15 ----- B ---12 --- C ---- *---- D

Use the shortest path algorithm to find the shortest path from the following nodes below. For each of the following pairs write the cost of the path followed by the node sequence (example A->B->C)

  1. A to   P
  2. A to   N

   3.    A to   K

  1. O to   A
  2. H to   A

In: Operations Management

Discuss any challenges faced by leaders in promoting effective collaboration and integration efforts in the organisations.

Discuss any challenges faced by leaders in promoting effective collaboration and integration efforts in the organisations.

In: Operations Management

Given the projected demands for the next six months, prepare an aggregate plan that uses inventory,...

Given the projected demands for the next six months, prepare an aggregate plan that uses inventory, regular time and overtime, and backorders. A level production cost rate of 150 units per month will be used. Backorder cost is $20 per unit, inventory holding cost is $5 per unit, regular time cost of $20 per unit, and beginning inventory is zero.

Month Forecast

1 190

2 150

3 150

4 150

5 120

6 140

What is the cost of this production plan?

In: Operations Management

Explain the advantages to the organisations when values and behaviour of the leaders and the followers...

Explain the advantages to the organisations when values and behaviour of the leaders and the followers are aligned.   

In: Operations Management

You are in charge of a group that is very difficult to work with because the...

  1. You are in charge of a group that is very difficult to work with because the group members have little interest in doing the tasks to which they are assigned. Because you are accountable to your supervisors for seeing to it that the group gets the task finished, you realize you need to adjust your leadership style so that you can be sure the work is completed.
    1. What factor(s) you would consider as you determined what leadership style to adopt and why those factors should be considered.
    2. What leadership style you would use in this situation and why that style would be best. Hint: Consider the information provided with the PowerPoint on this topic.

In: Operations Management

Memo single space 1 page and a half Choose a nongovernmental organization (nonprofit or for profit,...

Memo single space 1 page and a half

Choose a nongovernmental organization (nonprofit or for profit, local, regional or national) interested, or potentially interested, in your chosen bill. Assume the role of the executive director reporting to his/her board of directors or a similar position if you are in industry. Describe your position on the bill and strategies to win on your issues. On a separate page, describe the organization (mission, size, etc.) and a brief description of its role in relation to the government.

In: Operations Management

Memo single space 1 page and a half Imagine that your chosen bill has become law....

Memo single space 1 page and a half

Imagine that your chosen bill has become law. Assume the role of a senior assistant to the head of the agency responsible for implementing all or portions of the bill. Write a memo advising your boss on how to go about implementing the bill (if at all), including a description of the regulations that must be drafted, staffing needs, budget ramifications, and a timeline for action.

In: Operations Management

Hudson Corporation is considering three options for managing its data processing operation: continuing with its own...

Hudson Corporation is considering three options for managing its data processing operation: continuing with its own staff, hiring an outside vendor to do the managing, or using a combination of its staff and an outside vendor. The profit of the corporation depends on future demand. The annual profit of each option (in thousands of dollars) depends on demand as follows: Demand Staffing Options High Median Low Own staff 650 650 600 Outside vendor 900 600 300 Combination 800 650 500 a. Construct a decision tree. b. Recommend a decision based on the use of the optimistic, conservative, and minimax regret approaches (show steps). c. If the demand probabilities are 0.2, 0.5, and 0.3, respectively for High, Median, and Low demands, use the expected value approach to determine the optimal decision (show steps)

In: Operations Management

How important is it that a company's systems be based on a database? What advantages does...

How important is it that a company's systems be based on a database? What advantages does it provide? Include in your answer an example from a company.

In: Operations Management

How important do you consider user participation in the development of information systems projects? Explain.

How important do you consider user participation in the development of information systems projects? Explain.

In: Operations Management

How are social media and data analytics used to address the coronavirus pandemic? describe and give...

How are social media and data analytics used to address the coronavirus pandemic?

describe and give your opinion on this approach.

PS: I would appreciate it if the answer is detailed because this is a very sensitive topic I'm dealing with and I hope you could show me the big picture.

Much appreciated and thanks

In: Operations Management

Select a company or organization whose fairness or ethics is currently being scrutinized in the news...

Select a company or organization whose fairness or ethics is currently being scrutinized in the news or in social media. Provide enough background information about your selected company to convey its size and prominence in society, and then explain in detail the alleged fairness and ethics violations. Conclude your paper by choosing to support the allegations or refute them, and explain your reasoning based on what you have learned. In your discussion, be sure to include the information below.

  • Summarize the concept of fairness as it relates to decisions.
  • Explain how personal and business ethics can be subconsciously overridden in decision-making. Does your selected business exemplify this?
  • Describe how the company could improve its image regarding fairness and ethics in decision-making.

Your paper must be a minimum of three pages in length, and it should contain at least two academic references (one maybe the textbook). Please use APA formatting and citations.

In: Operations Management

Should AmazonFresh continue to refine the model in Seattle

  1. Should AmazonFresh continue to refine the model in Seattle

In: Operations Management