Question

In: Operations Management

A computer technician arrives at work at 8AM and finds a department manager delivering three malfunctioning...

A computer technician arrives at work at 8AM and finds a department manager delivering three malfunctioning laptop computers. The computer technician begins to repair the problems as soon as possible. The technician begins on the first computer and does not start the second computer until the first is repaired. The technician works on only one computer at a time. The technician takes a lunch break from 12-1PM.

The first computer is repaired by 10am

The second computer is repaired by 10:30am

The third computer is repaired by 2PM

What is the total process velocity? ?need process)

Solutions

Expert Solution

We have to find out the total time the technician takes from the beginning of repairing the first computer till the repairing of the last computer. Apart from this, we will also analyse the total time taken by the technician in repairing each computer.

The first computer is repaired by 10am:-

Total time taken from the initiating the repair work= 10am-8am = 2 hour

Total time spent in repairing the first computer = 10am-8am = 2 hour

The second computer is repaired by 10:30am:-

Total time taken from the initiating the repair work= 10;30am-8am = 2:5 hour

Total time spent in repairing the first computer = 10:30am-10am = 0.5 hour

The third computer is repaired by 2PM:-

Total time taken from the initiating the repair work= 2pm-8am = 6 hour

Total time spent in repairing the first computer = 2pm-10:30am = 3.5 hour

As there is a break of 1 hour, thus effective time in repairing the third computer = 3.5 hour -1 hour =2.5 hour

The total process velocity= Total time taken from the beginning / total time taken in repairing each computer

The total process velocity = (2+2.5+6)/(2+0.5+2.5)

The total process velocity=10.5/5

The total process velocity=2.1

Answer:- 2.1


Related Solutions

Consider the following jobs: emergency department nurse, bill collector, computer repair technician, supermarket cashier, dentist, flight...
Consider the following jobs: emergency department nurse, bill collector, computer repair technician, supermarket cashier, dentist, flight attendant, kindergarten teacher, prosecuting attorney, server in a family restaurant, server in an expensive French restaurant, stockbroker, and undertaker. What type of emotions would you expect each of them to display to customers in the course of doing their job? What drives your expectations?
Pretend you work as a computer programmer. Write a memo to your department convincing them to...
Pretend you work as a computer programmer. Write a memo to your department convincing them to donate to a non-profit of your choosing. Include all details for donation (think Who, What, When Where Why, How). Include the following sections: Header (company letterhead, to, from, date, subject,), Salutation, Opening paragraph, middle paragraph(s), closing paragraph, complimentary closing, and signature. Paraphrase information about the nonprofit in your middle paragraphs, and cite this info in APA formatting. 2 pages max. U.5
You are a manager who work at finance department of ANZ Corporation in Malaysia. You are...
You are a manager who work at finance department of ANZ Corporation in Malaysia. You are interested to analyse the core principles of finance that influence your company’s financial figures. Explain any FIVE (5) principles of finance that give significant impacts to your decision making process in order to achieve the desired financial performance for year 2020.
2. Zulkifli, computer centre manager, reports that this computer system experienced three-component failure during the past...
2. Zulkifli, computer centre manager, reports that this computer system experienced three-component failure during the past 100 days. What is the probability of no failure? Select one: a. 0.004 b. 0.97 c. 0.996 d. 0.03 4. Suppose that women obtain 54% of all bachelor’s degrees in a particular country and that 20% of all bachelor’s degrees in business. Also, 8% of all bachelor’s degrees go to women majoring in business. The events “the bachelor’s degree holder is a woman” and...
(INTRODUCTION TO FINANCIAL MANAGEMENT) Question 1. You are a manager who work at finance department of...
(INTRODUCTION TO FINANCIAL MANAGEMENT) Question 1. You are a manager who work at finance department of ANZ Corporation in Malaysia. You are interested to analyse the core principles of finance that influence your company’s financial figures. Explain and provide example of any FIVE (5) principles of finance that give significant impacts to your decision making process in order to achieve the desired financial performance for year 2020. (25marks)
PowerPoint Presentation Your manager at work is extremely impressed with your computer skills since you took...
PowerPoint Presentation Your manager at work is extremely impressed with your computer skills since you took a computer course. The company is installing computers in its production facility, and she has asked you to create a brief PowerPoint presentation that shows tips for working in the new software. Specifically, she wants the layout and topics for the presentation to be organized as shown below. Slide 1: Include a title slide. Slide 2: Describe the basics of computer software and what...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT