Question

In: Operations Management

Task forces and communities of practice is effective? Quote examples each of those.

Task forces and communities of practice is effective? Quote examples each of those.

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Expert Solution

Communities of Practice are groups of people in organizations that form to share what they know, to learn from one another regarding some aspects of their work and to provide a social context for that work and these are very effective channel of creating awareness, developing knowledge, idea generation, innovation and transfer of information from one to another.

One of the best-known examples of communities’ practices like copy machine repair technicians at Xerox Corporation. Through networking and sharing their experiences, particularly the problems they encountered and the solutions they devised, a core group of these technicians proved extremely effective in improving the efficiency and effectiveness of efforts to diagnose and repair Xerox customers’ copy machines. The impact on customer satisfaction and the business value to Xerox was invaluable.

Another form of communities’ practices is teacher learning and education in their academic life.

Anyone may create a task force for any purpose. Task Forces are created to undertake work in a defined area and timescale, thereby allowing collaborative work in a structured environment. Task force is creating for very specialized job or projects. Task forces members have different area of expertise, knowledge, experience, information and skills and they are share their ideas and information for achieving a common objectives. Task forces are very much effective because of their specific area of expertise.

Examples- The City Council established the Civic Center Task Force on July 17, 2017 to provide recommendations to the City Council regarding new construction/development and land-use standards of the YWCA and YMCA blocks consistent with the Central District Specific Plan; possible programming of public rights-of-way within Centennial Plaza, Holly Street and Garfield Avenue and potential landscape improvements.


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