Question

In: Economics

How will using Total Quality increase the university’s competitiveness and make it a world class organisation?...

How will using Total Quality increase the university’s competitiveness and make it a world class organisation? discuss and give examples using FOUR of the 15 areas listed below:

The following are the top 15 areas organizations are concerned about doing well in as they attempt to compete in the global marketplace:

1. Customer service

2. Quality control and assurance

3. Research and development/new product development

4. Acquiring new technologies

5. Innovation

6. Team-based approach

7. Best practices (study and use of)

8. Manpower planning

9. Environmentally sound practices

10. Business partnerships and alliances

11. Reengineering of processes

12. Mergers and acquisitions

13. Outsourcing and contracting

14. Reliance on consulting services

15. Political lobbying

Expert Solution

We know that universities around the world are striving for providing quality education to the students. The quality of education mainly depends on the type of University and it's competitiveness in the market. The competitiveness of universities is very essential to make it a world class institute. The quality of teaching, research , infrastructure are one of the key issue which a university considers. In order to complete in the world market place the 15 areas are very important for the university.

First of all University has to fulfill the customers service. The service which is provided to the students should be fast and reliable. The students like those Universities which fulfill all there services on time. The demand fulfilling is quite important.

Quality control is very essential for a university to become a world class institute. Those Universities are mostly liked by students which have better quality control.

The research and development of universities is also a key to it's success. The research and development in the areas of teaching and learning methods is quite important to become a world class institute and become competitive at the global level.

Team based approaches are quite necessary for the competitive institutions. The university around the world are too much focusing on the team based approach. All the staff members in the universities are like a team and they are working together from professor to class fourth employee , they work together to make the institute a world class institute.

Innovation is the introduction of the new methods and technique. The university are focusing too much on innovation. The innovation in the field of research, teaching methods etc are key for the universities.

Hope you got the answer.

Kindly comment for further explanation.

Thanks ?

Rahul Sunny answered 9 months ago

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