In: Operations Management
Impact on Positioning
This activity outlines two situations in regards to the potential impact on the firm’s positioning due to their distribution channel selection. Your task in this activity is to answer the assessment questions at the end regarding each situation.
ACTIVITY/TASK
Increasing Sales of Jeans
The manufacturer of a well-known brand of jeans has determined that its selective distribution strategy is limiting their sales potential. Their product range mainly consists of higher quality, strongly branded jeans that are sold through more up-market specialist clothing and jeans stores. To help increase sales, they decided to expand their distribution mix and adopt a more intensive approach. As a result, they started to sell their jeans to discount stores.
The change in strategy proved successful in generating additional sales, but at a much lower margin. As a result, there was no real change in overall profitability. They were also concerned with the impact that their new distribution mix was having on their brand integrity. After a period of just 12 months, they decided that expanding their channels was probably not a good idea, and reverted back to using their traditional channels only.
Questions
1.1. What were the main reasons that the firm reversed their decision and returned totheir initial channel mix?
1.2. Do you agree with their decision?
New Time – Same Channel
For many years, a number of Swiss watch manufacturers dominated the watch markets throughout the world. Their standard marketing mix was a range of good quality, well-designed watches that were primarily sold through jewelry stores at premium prices.
However, the emergence of cheap digital technology severely cut into their marketing success. Today, a key part of the watch market belongs to low-priced ($10 or less), unbranded digital watches (which can even be bought at convenience stores).
As a competitive response, a number of these Swiss watch manufacturers decided to introduce their own range of cheap digital watches. To protect their brand name, they produced these new products under a new brand name. And to be able to distribute cheaply, they decided that they would utilize their traditional jewelry store distribution channel.
QUESTION
2.1 - do you agree with their choice of channel for their new watches? Why?
2.2 - Do you think that most of their existing jewelry stores will be willing to stick and sell these new watches?
2.3 What other channels (retailers) should they also consider?
Ans 1.1) the main reason for reversing their decision and returning to their initial channel mix was not getting the real worth for their products by selling to such discount stores. The company feared losing its product’s integrity and not making much profit
Ans 1.2) expanding their channels were not a bad idea but giving its product at a discount was not a good idea when you are not compromising in delivering quality. The company needs to position its product right by having clear goal. The company can consider adding a discounted category of jeans in their previous stores only with only marginal difference in prices. This may gain more attention of consumers and convince them to buy more at such prices
Ans 2.1)no id o not agree with this choice of channel as introducing a completely new brand name in their own stores will help in reducing the integrity of the brand and will convince consumers in thinking that if such company can offer cheaper products then why this company has been bluffing the consumers with higher prices. These types of stores fetch only loyal customers who are not price sensitive, so they may not be affected by the introduction of such cheap brand.
Ans 2.1) most of their existing jewelry stores will not be willing to stick and sell these new watches as this will affect the sales of expensive watches and will ruin their store reputation of being a store for luxurious watches
Ans 2.3) the company may consider promoting its new brand in discounted stores which fetch more customers who are price sensitive.