Question

One of the elements that is always found on a list of key leadership traits is trust.Subdivides trust into cognitive trust and affective trust. Which one do you prefer in your business relationships? Why? How have you built this trust?

Answer 1

I would prefer the cognitive trust in business relationships. For me building a strong relationship with the people within the company is important but I believe in reliability and competence more than anything. The people working in my team should be able to deliver excellence every single team. I am a results-driven person and I want to keep the customers happy when they do business with us. According to me having cognitive trust is more important to run the business successfully. The team member should be very competent and have all the skills required to succeed in the job they do. I have built this trust by encouraging my team members to make use of continuous learning. The team members can keep learning new skills and keep themselves updated with all the latest tools and technologies required to complete the work. I identify the learning opportunities and inform my team members to make use of them. This way they can be very competent and also reliable when I want them to do a certain task.