Suppose that the average waiting time for a patient at a physician's office is just over 29 minutes. In order to address the issue of long patient wait times, some physicians' offices are using wait-tracking systems to notify patients of expected wait times. Patients can adjust their arrival times based on this information and spend less time in waiting rooms. The following data show wait times (minutes) for a sample of patients at offices that do not have a wait-tracking system and wait times for a sample of patients at offices with a wait-tracking system.
| Without Wait- Tracking System |
With Wait-Tracking System |
| 23 | 31 |
| 62 | 10 |
| 15 | 13 |
| 21 | 17 |
| 32 | 11 |
| 45 | 35 |
| 10 | 10 |
| 26 | 2 |
| 16 | 11 |
| 35 | 16 |
| (a) | Considering only offices without a wait-tracking system, what is the z-score for the 10th patient in the sample (wait time = 35 minutes)? |
| If required, round your intermediate calculations and final answer to two decimal places. | |
| z-score = | |
| (b) | Considering only offices with a wait-tracking system, what is the z-score for the 6th patient in the sample (wait time = 35 minutes)? |
| If required, round your intermediate calculations and final answer to two decimal places. | |
| z-score = | |
| How does this z-score compare with the z-score you calculated for part (a)? | |
| The input in the box below will not be graded, but may be reviewed and considered by your instructor. | |
| (c) | Based on z-scores, do the data for offices without a wait-tracking system contain any outliers? |
| - Select your answer -YesNoItem 4 | |
| Based on z-scores, do the data for offices with a wait-tracking system contain any outliers? | |
| I need the z-score |
In: Finance
List and explain in detail all the steps that will be performed to convert a logical address to physical address in the paging system?
In: Computer Science
Is each of the following mutations a transition, a transversion, an addition, or a deletion? The original DNA strand is 5′-GGACTAGATAC-3 ′ (Only the encoded DNA strand is shown.)
A. 5′-GAACTAGATAC-3 ′ B. 5′-GGACTAGAGAC-3 ′ C. 5′-GGACTAGTAC-3 ′ D. 5′-GGAGTAGATAC-3 ′
In: Biology
(JAVA)
Create a program that creates a mini database of numbers that allows the user to: reset the database, print the database, add a number to the database, find the sum of the elements in the database, or quit.
In main, you will declare an array of 10 integers (this is a requirement). Then you will define the following methods: • printArray (int[ ] arr) – this takes in an array and prints it • initArray (int[ ] arr) – this initializes the array so that each cell is 0 • printSum (int[ ] arr) – this calculates the sum of the elements in the array and prints it • enterNum(int[ ] arr) – this asks the user for a slot number and value – putting the value into the array in the correct slot • printMenu (int[ ] arr) – prints the menu in the sample output (that’s it, nothing more)
In main, create an array of 10 integers and immediately call initArray( ). Then, continuously looping, print the menu and ask the user what they want to do – calling the appropriate methods based on the user’s choice. Note that every time you call a method, you must pass the array that was created in main. If it makes it easier, we used a do-while loop and a switch statement in main.
It should behave like the sample output below: (user input = bold)
Would you like to:
1) Enter a number
2) Print the array
3) Find the sum of the array
4) Reset the array
5) Quit
1
Enter the slot: 5
Enter the new value: 76
Would you like to:
1) Enter a number
2) Print the array
3) Find the sum of the array
4) Reset the array
5) Quit
1
Enter the slot: 2
Enter the new value: 33
Would you like to:
1) Enter a number
2) Print the array
3) Find the sum of the array
4) Reset the array
5) Quit
2
|0|0|33|0|0|76|0|0|0|0
Would you like to:
1) Enter a number
2) Print the array
3) Find the sum of the array
4) Reset the array
5) Quit
3
109
Would you like to:
1) Enter a number
2) Print the array
3) Find the sum of the array
4) Reset the array
5) Quit
4
Would you like to:
1) Enter a number
2) Print the array
3) Find the sum of the array
4) Reset the array
5) Quit
2
|0|0|0|0|0|0|0|0|0|0
Would you like to:
1) Enter a number
2) Print the array
3) Find the sum of the array
4) Reset the array
5) Quit
5
In: Computer Science
In: Operations Management
In your own words, describe what critical thinking involves.
Discuss a time in your work life when you needed to use critical thinking. How would you show a potential employer that you have solid critical thinking skills?
Find a resource online that helps people increase critical thinking skills, share it here, and give a brief description for your classmates.
In: Psychology
Which of the following is the sociocultural concept of race?
Question 30 options:
|
A group of people who share a specific combination of physical, genetically inherited characteristics that distinguish them from other groups |
|
|
Racial groups do not share any physical features. |
|
|
The perspective that characteristics, values, and behaviors that have been associated with groups of people who share different physical characteristics serve the social purpose of providing a way for outsiders to view another group and for members of a group to perceive themselves. |
|
|
The concept that racial classifications do not have any real-world consequences for people. |
In “Seeing More Than Black and White,” Martinez argues that the black/white model of race and racism is:
Question 31 options:
|
Not helpful because it prevents marginalized racial groups from joining together to combat racism |
|
|
Helpful because it highlights the oppression of black people in the United States |
|
|
Not helpful because it does not focus on racism perpetrated by white people |
|
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Helpful because it simplifies very complicated race relations |
Based on the class lecture, it is important for an ally to:
Question 32 options:
|
All of the above |
|
|
Advocate for marginalized groups on a personal and systemic level |
|
|
Examine their personal values, biases, and assumptions associated with individuals with different identities. |
|
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Acknowledge mistakes that they may make |
The definition of multicultural competence reviewed in the textbook is:
Question 33 options:
|
The ability to work and be effective with individuals who are of a different culture than your own |
|
|
Finding areas of agreement with people who are different from you |
|
|
Having friends from different cultures |
|
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Having an open mind about your own culture |
What is one potential limitation of multicultural competence?
Question 34 options:
|
You may incorrectly apply cultural knowledge to a member of a group |
|
|
It is only practiced in healthcare settings |
|
|
It does not encourage learning about different cultures |
|
|
It is only practiced in educational settings |
Which of the following is usually defined based on legal citizenship?
Question 35 options:
|
Ancestry |
|
|
Ethnicity |
|
|
Nationality |
|
|
Race |
When deciding how to respond to discrimination, it is important to consider:
Question 36 options:
|
Your understanding of the social injustice in question |
|
|
All of the above |
|
|
The level of risk for yourself and others |
|
|
Your power in the situation |
In: Psychology
Determine the pH during the titration of 66.6 mL of 0.457 M acetic acid (Ka = 1.8×10-5) by 0.457 M KOH at the following points. (Assume the titration is done at 25 °C.)
a.) Before the addition of any KOH
b.) After the addition of 16.0 mL of KOH
c.) At the half-equivalence point (the titration midpoint)
d.) At the equivalence point
e.) After the addition of 99.9 mL of KOH
Thank you!!
In: Chemistry
you are givena pair (a,b) .after eatch unit of time
pair(a,b)
getd changeed to (b-a,b+a).you are given the initial value of
pair and an integer n and you have to print the value of the pair
at the nth unit of time
In: Computer Science
During chemical weathering, forsterite is dissolved by the carbonic acid in rainwater. The weathering reaction is:
Mg2SiO4 forsterite + 4H2CO3 (aq) ? 2Mg2+ + 4HCO3- + H4SiO4 (aq) Use the thermodynamic data from Appendix II, source 2, for the following calculations.
4a. Calculate the Keq for this weathering reaction at 25
In: Chemistry
Match these non-parametric statistical tests with their parametric counterpart by putting the corresponding letter on the line.
_____ Friedman test
_____ Kruskal-Wallis H test
_____ Mann-Whitney U test
_____ Wilcoxon Signed-Ranks t test
A: Paired-sample t-test
B: Independent-sample t-test
C: One-way ANOVA, independent samples
D: One-way ANOVA, repeated measures
In: Math
In: Other
Orange Corp. has two divisions: Fruit and Flower. The following
information for the past year is available for each division:
| Fruit Division | Flower Division | ||||
| Sales revenue | $ | 1,020,000 | $ | 1,530,000 | |
| Cost of goods sold and operating expenses | 765,000 | 1,147,500 | |||
| Net operating income | $ | 255,000 | $ | 382,500 | |
| Average invested assets | $ | 2,550,000 | $ | 2,250,000 | |
Orange has established a hurdle rate of 8 percent.
Required:
1-a. Compute each division’s return on investment
(ROI) and residual income for last year.
1-b. Determine which manager seems to be
performing better.
2. Suppose Orange is investing in new technology
that will increase each division’s operating income by $132,000.
The total investment required is $2,100,000, which will be split
evenly between the two divisions. Calculate the ROI and residual
income for each division after the investment is made.
3. Determine whether both managers will support
the investment.
In: Accounting
INDIVIDUAL CASE STUDY
President Store Corporate operated around 300 Starbucks coffee outlets in Taiwan under a joint venture arrangement in 2013. It also ran over 2,000 of its own City Cafe outlets across Taiwan. Both enjoyed good market share and there appeared to be little cannibalization. What could be the reason for this in the competitive coffee landscape in Taiwan?
STARBUCKS
Starbucks was founded in the U.S. in 1971 and its main product was Arabica coffee beans. In 1987, Howard Schultz took over Starbucks and introduced the roasting technologies and ambience of the Italian cafe. By May 2014, Starbucks had over 23,180 stores worldwide in 64 countries. Starbucks outlets primarily sell coffee, but also offer other hot and cold beverages, pastries, sandwiches, and snacks. Starbucks introduced low calorie coffee in 2008 and instant coffee in 2009. In 2010, Starbucks started selling beer and wine in some outlets in the U.S. In 2011, Starbucks introduced the Trenta, a 31-ounce cup of coffee. Starbucks ventured into the juice bar business in 2013.
In January 1, 1988, the President Starbucks Coffee Corporation in Taiwan was officially founded as a joint venture between Starbucks Coffee International, Uni-President Enterprise Corporation, and the President Chain Store Corporation. Many people have suggested that Starbucks, as an international brand, has basically transplanted the American coffee culture into Taiwan. The concept appears to be good quality coffee at high prices to be enjoyed in a leisurely manner with friends. Coffee on offer includes cafe latte, vanilla latte, hazelnut latte, caramel macchiato, cafe mocha, and cappuccino with a price range of NT$75 (US$2.46) to NT$155 (US$5.08). However, subtle differences can be observed. The pastry cases look similar but their contents are different and include offerings such as curry chicken cannoli. There are numerous tea options including rose fancy tea, green tea, jinxuan oolong, bi luo chun, and oriental beauty (the latter three are specialty Taiwanese teas).
By 2013, Starbucks had almost 300 outlets. Over the past three years, Starbucks in Taiwan has opened 20 to 30 new stores each year, and all stores have achieved their revenue targets and contributed to 10 percent sales growth over the last few years. A research study has concluded that Western culture adoration was an important dimension in coffee consumption for Taiwanese customers at Starbucks. Overall, Starbucks engages in experiential marketing, with the consumer associating the brand with specific smells, tastes, visual elements, and sounds.
CITY CAFE
In 1986, the President Chain Store Corporation launched Cafe Americano through its 7-Eleven chain stores. In 2004, the company began to shift from the American style Americano concept to the new 24-hour Italian City Cafe concept without closing the Americano outlets already in the 7-Eleven outlets. By 2005, there were 500 CITY CAFE outlets, 1,000 in 2007, and 2,000 in 2009. Television advertising was used to build brand awareness and image. The theme used was, “The entire city is my coffee shop;” targeted at students and workers aged between 20 and 40. The concept appears to be a local coffee brand offering low priced coffee anytime and anywhere. Coffee on offer includes latte, cappuccino, and City blend, with prices from NT$25 (US$0.82) to NT$45 (US$1.48).
CITY CAFE started a Music Conservatory in the Hankyu Department Store outlet in Taipei where aspiring local singers and performers can showcase their talents. Performers in March 2014 included Taipei Soul Brothers, featuring five musicians from three different generations, and Lin Ling, a local Taiwanese girl who has been performing since the age of five.
The success of the CITY CAFE coffee bar concept has resulted in many convenience chain stores and fast food chain stores near schools, offices, hospitals, subway stations, and train stations duplicating the idea. Examples of concepts by convenience stores include Mr. Brown Coffee of Family Mart and OK Cafe of OK Mart. McDonalds also launched the McCafe.
According to a review, the coffee scene in Taiwan can be categorized accordingly:
I. Foreign Cafe Chain
This group is currently dominated by Starbucks. They offer mainly espresso coffee at very high prices of NT$90 (US$2.95) to NT$180 (US$5.90).
2. Specialist Cafe
This group offers excellent coffee with a large variety of beans. They have varied origins, create their own blends, and roast their own coffee. They sell beans and offer a mix of espresso and brewed coffee. The baristas are experts and know their coffee in a passionate way. Prices of their coffee range from NT$60 (US$1.97) to NT$150 (US$4.92). Examples of such cafes are Orsir and Mojo Coffee in Taichung.
3. Specialist Cafe Chain
This group offers excellent coffee but with a more limited range. They sell beans and offer mainly espresso, though they do have limited brewed coffee options. They have trained baristas, and the price range is NT$30 (US$0.98) to NT$70 (US$2.30). Examples of such cafes include Wilbeck in Taipei and Cama Cafe across Taiwan.
4. Taiwanese Cafe
This group serves a variety of coffee from different regions in Taiwan. The cafes are operated by single owner and they roast in small batches. They are often in business for a long time (over 15 years) and they have a small group of loyal customers. They offer mainly brewed coffee, but they have espresso as well. The price range is from NT$70 (US$2.30) to NT$120 (US$3.93).
5. Taiwanese Cafe Chain
This group serves a single unannounced blend of coffee with no other options. They serve mainly espresso though some may offer drip or brewed coffee. Some baristas may receive training but quality is uneven. The prices range from NT$35 (US$1.15) to NT$75 (US$2.46). Examples are 8S°C and Bakery.
6. Convenience Store Coffee
This group offers bean to cup machine coffee. They use cheap Taiwanese roasts of unannounced origin. Prices range from NT$25 (US$0.82) to NT$60 (US$1.97). Examples of coffee entities in this group are City Cafe by 7-Eleven and Mr. Brown Coffee by Family Mart.
Three main groups have been identified:
Coffee Connoisseur
It is primarily interested in discovering new, high quality brews of coffee. He is very price insensitive and would frequent specialty cafes with baristas who are experts and know their coffee in a passionate way.
Café Hangout
The Café Hangout Coffee drinker values his coffee as an aspirational drink, to be drunk with a group of friends or to be seen consuming the beverage by others. He is relatively price insensitive, valuing the brand of the Café over the coffee type. The ambience and mood of the café is important to him. He would prefer to have food options available with his coffee as well. This group is a mix of students, who visit cafes as a place to hangout or study at, and working professionals, who value the café as an informal place to relax.
Coffee Fix
The Coffee Fix Coffee drinker values his coffee as his daily sustenance, requiring the energy boost which caffeine from the coffee provides. He may drink up to several cups a day and is not overly concerned with the quality of the coffee. He is also price sensitive as he is not after a premium product.
A survey found that the Taiwanese drink coffee in the following frequencies per day: one cup-46 percent, two cups-13 percent, and various frequencies depending on day and occasions-36 percent. The most frequently consumed coffee is: latte-48 percent, Americano-19 percent, cappuccino-17 percent, cafe mocha-4 percent, others-12 percent. Their favorite coffee venue is: Starbucks-29.1 percent and City Cafe-29.1 percent. Areas in which Starbucks must improve: prices-68.1 percent, promotional offers-15.3 percent, charity activities-9.2 percent, quality-6.9 percent, and refreshments- 6.1 percent. Areas in which City Cafe must improve: quality-29.4percent, refreshments- I4.7percent, promotional offers-14.0 percent, store ambience-13.3 percent, and peripheral merchandize-9.8 percent.
Question 1
What variables should be used to segment the coffee market in Taiwan? (10%)
Question 2
What group is Starbucks targeting in Taiwan and how do Starbucks offerings fit their requirement? How do Starbucks and City Café position themselves in the market and what do they communicate to their target customers? (25%)
Question 3
Why is the President’s group able to dominate the coffee market in Taiwan with the Starbucks and City Café concept rather than cannibalise itself with two brands in the same market? (15%)
In: Operations Management
1. A researcher suggests that male nurses earn more than female nurses. A survey of 16 male nurses and 20 female nurses reported the following data. Is there enough evidence to support the claim that male nurses earn more than female nurses? Use α=0.05. (4 points)
Female: = $23,750
S12 = $250
n1 = 20
Male: = $23,800
S22 = $300
n2 = 16
2. Create a 90% confidence interval for the difference between Male and Female salaries.
In: Math