In: Operations Management
This week you will examine employee empowerment interventions. This discussion will center on a concept called transaction analysis, and another topic called stress management. Causes of and cures for stress will be the dominant topics. Relate any personal experiences you have had with stress and the stress management techniques that have been helpful.
REAL LIFE EXAMPLES:
Twenty-two female clerical workers in my work area participated in focus group meetings where they talked about and made sense of their experiences of work stress. The women's accounts were analysed using discourse analysis methods an examination of how talk is constructed, The findings revealed that talking about being stressed provides a socially acceptable way of expressing discomfort and regaining a sense of importance that is lost through feeling under-valued and under-appreciated in the organization. In contrast, admitting to being unable to cope with stress was considered to be ‘abnormal’. The stress discourse fosters a sense of helplessness and ambiguity by not acknowledging external influences on clerical workers’ experiences, such as their place within the power structure of the organization, and by limiting their sense of agency and control over problems experienced at work. The implications of these findings for organizational culture and interventions are discussed. employers are encouraged to be conscious of the messages being sent to employees about how negative emotions or distressing experiences at work are to be addressed . how ‘stress’ is to be managed. Recommendations were made for future research using discourse analysis, such as the examination of alternative discourses that aim to improve conditions at work.
FEW STRESS MANAGEMENT TECHNIQUES THAT ARE HELPFUL: